Reviews
Great experince, everyone was helpful and knowledgeable.
Great experince, everyone was helpful and knowledgeable. Full detail, 4 tires replaced, oil and filter. Car looks and drives great!
Great experince, everyone was helpful and knowledgeable.
Great experince, everyone was helpful and knowledgeable. Full detail, 4 tires replaced, oil and filter. Car looks and drives great!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always professional and responsive.
Always professional and responsive. Service is exceptional, both on sales and service sides of business.
Always professional and responsive.
Always professional and responsive. Service is exceptional, both on sales and service sides of business.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with us at Lexus of Omaha! We're delighted to hear that our team provided exceptional service on both the sales and service sides. We look forward to serving you again in the future!
Jeff is very helpful!
Jeff is very helpful! We have bought two Lexus per him and we always had good experiences. We will do it again in the future.
Jeff is very helpful!
Jeff is very helpful! We have bought two Lexus per him and we always had good experiences. We will do it again in the future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
George, it's fantastic to hear that Jeff has been so helpful during your visits to Lexus of Omaha. We're delighted you've had such positive experiences with us and look forward to assisting you again in the future!
I had a nail in my tire and they got me in and got it
I had a nail in my tire and they got me in and got it repaired.
I had a nail in my tire and they got me in and got it
I had a nail in my tire and they got me in and got it repaired.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your confidence in Lexus of Omaha, Michelle!
Very efficient and responsive; Service is always great!
Very efficient and responsive; Service is always great! Would definitely recommend Lexus to buy or lease a vehicle.
Very efficient and responsive; Service is always great!
Very efficient and responsive; Service is always great! Would definitely recommend Lexus to buy or lease a vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're delighted to hear that our team at Lexus of Omaha provided efficient and responsive service. We appreciate your recommendation and look forward to serving you again in the future!
I can't say enough about your Manager Ryan who went above
I can't say enough about your Manager Ryan who went above and beyond to get what I thought was an issue with my dashboard information. answered and resolved quickly and efficiently. It turned out not to be a problem at all but only a "user error" and my lack of understanding how to maneuver/interpret the dashboard. He couldn't have been more responsive and kind in how he handled it all! This is the second car I have purchased from the Lexus dealership and my first new Lexus. I will always come back to this delaership !
I can't say enough about your Manager Ryan who went above
I can't say enough about your Manager Ryan who went above and beyond to get what I thought was an issue with my dashboard information. answered and resolved quickly and efficiently. It turned out not to be a problem at all but only a "user error" and my lack of understanding how to maneuver/interpret the dashboard. He couldn't have been more responsive and kind in how he handled it all! This is the second car I have purchased from the Lexus dealership and my first new Lexus. I will always come back to this delaership !
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're delighted to hear that Ryan provided exceptional service and resolved the dashboard issue at Lexus of Omaha. We appreciate your loyalty, and we look forward to assisting you in the future!
Adam Keup was FANTASTIC to work with!
Adam Keup was FANTASTIC to work with! I live in Colorado and drove to Omaha with my trade-in and picked up my new Lexus. The whole process was smooth and quick, and Adam was super friendly and trustworthy. Great place to buy a car!
Adam Keup was FANTASTIC to work with!
Adam Keup was FANTASTIC to work with! I live in Colorado and drove to Omaha with my trade-in and picked up my new Lexus. The whole process was smooth and quick, and Adam was super friendly and trustworthy. Great place to buy a car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bill, we're delighted to hear that Adam made your experience at Lexus of Omaha smooth and enjoyable. Thank you for making the trip from Colorado and trusting us with your new Lexus purchase! Safe travels in your new ride!
Outstanding service rep, Adi.
Outstanding service rep, Adi. Always explains mechanical issues & their impact. In addition he does get frustrated with who do not have technical skill. Additional support staff are polite & helpful.
Outstanding service rep, Adi.
Outstanding service rep, Adi. Always explains mechanical issues & their impact. In addition he does get frustrated with who do not have technical skill. Additional support staff are polite & helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Adi and the team at Lexus of Omaha provided you with outstanding service. It's great to know our staff is both informative and supportive during your visits. Thank you for sharing this feedback!
I appreciated Mark Durin's presentation of the
I appreciated Mark Durin's presentation of the transparent pricing and how to analyze whether a hybrid was the best purchase for my car experience.
I appreciated Mark Durin's presentation of the
I appreciated Mark Durin's presentation of the transparent pricing and how to analyze whether a hybrid was the best purchase for my car experience.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sherryl, we're glad to hear that Mark's transparent pricing presentation and guidance on hybrids were helpful for you at Lexus of Omaha. Thanks for sharing your experience!
I was very impressed with working with Isaiah Wheeler to
I was very impressed with working with Isaiah Wheeler to select the car I love. Isaiah took the time to show me all the great features of my new car. There was no high pressure selling. I am so happy with my new car. Now, to pick out the right name for it!
I was very impressed with working with Isaiah Wheeler to
I was very impressed with working with Isaiah Wheeler to select the car I love. Isaiah took the time to show me all the great features of my new car. There was no high pressure selling. I am so happy with my new car. Now, to pick out the right name for it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Isaiah provided a great car-buying experience at Lexus of Omaha, Maggie! Enjoy all the fantastic features of your new vehicle, and have fun picking out the perfect name for it!