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Village Pointe Toyota

(2,849 reviews)
Visit Village Pointe Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 12 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (402) 835-5684 (402) 835-5684
Used (402) 835-4472 (402) 835-4472
Service (402) 835-0818 (402) 835-0818

Reviews

(2,849 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Village Pointe Toyota from DealerRater.

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Honest, perfect, sincere.

Thanks Rusty Russell for your expert assistance and being incredibly honest. We are delighted with the vehicle, and appreciate your professionalism. I really appreciate your help. Thanks, Saeed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Village Pointe Toyota! We hope to see you here again!

L. pieper

Thanks Tony for your expert assistance today. We are delighted with the vehicle, and appreciate your professionalism. Will refer others at my job for you. You made it very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and recommendation! We appreciate your business and we look forward to a long relationship with you!

L. Pieper

Thanks Tony, for for your expert assistance today. We are delighted with the vehicle and appreciate your professionalism. Will refer others at my job that are looking for vehicles. Thanks Tony for making it easy to do business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review and recommendation, Laura! It is wonderful to hear that Tony made your visit with us fantastic. We really appreciate your business and we'll see you next time!

Amazing Customer Service

Julia Stephenson was very helpful throughout the whole buying experience. I really recommend her to help you with your next vehicle purchase. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your great review! It is wonderful to hear that Julia made your visit with us fantastic. We really appreciate your business and we hope to work with you again in the future!

Perfect!

Right to the point; Beginning-to-End new car purchase was First Rate. Thanks Corinna, Justin and Sharrieff! Maybe we can do again one day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, Jim! We always love hearing back from happy customers, and we couldn’t be more pleased to know that you had a great experience with us. We really appreciate your business! We'll see you next time!

Excellent customer service

My faith in New car buying experience was renewed by Mike Hansen and the Village Point Toyota team. From start to finish Mike made the entire experience easy and actually enjoyable. To say it was simple would be an understatement. Mike went out of his way to give me time to think, explain the vehicle and service options and the final kicker....ZERO pressure! Thanks Mike...I have found a new home to buy cars for my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review! We're glad you enjoyed working with Mike! We're proud to have him on our team as he exemplifies our values. We really appreciate your business!

Purchase of Toyota Corolla

Dealt with Terry Weis to purchase car. He made me feel so comfortable and I easily trusted him right away. His honesty and kindness made the experience a lot easier for me and I ended up with a used Corolla that was in mint condition at a good deal. I would refer Terry to any of my acquaintances to help guide them through their transaction. Mike in Finance also was very knowledgeable and thorough when I was transferred over to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Susan! We’re glad you enjoyed working with Terry! We’re proud to have him on our team as he exemplifies our values. We really appreciate your business and we hope you are loving your new car!

Great experience at Village Pointe Toyota!

Had a great experience today with Tony Monette at Village Pointe Toyota. With winter weather ahead, we decided to trade in our Camry and Tony was just wonderful to work with. He listened to our needs, and helped us find exactly what we were looking for. No pressure. No hassle. Working with Sharrief to seal the deal was also a great experience. He explained the options and helped us make informed decisions about what we needed. What keeps bringing us back is the awesome service department managed by Kyle Newsom. He is honest, knowledgeable, and smart. I have complete faith in him and his team. Just great service all around. Thanks, Village Pointe, for having professionals like Kyle, Tony and Sharriff on your team. We'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review, Laurie! Tony is a great asset to our team and we're glad you could experience his passion and commitment to customer service. We really appreciate your business and we hope you are loving your new car!

Tacoma Purchase

The folks at Village Point were knowledgeable and cordial. Jordan Bleibaum and Corinna Gallaher were straightforward during negotiations and made the purchase of our 2017 Tacoma painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

Great Sales Staff

Primarily dealt with Justin and he was friendly and easy to talk to. However, once I left Justin and was sent to the financial area, the tone completely changed and the fun left my experience. When I declined the warranties the financial person's demeanor turned abrasive and rude. This was my second car through this Toyota dealership and my first experience was a 5 star. I wish I would have had the same experience, however Justin was awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Tammy! We are so happy to hear that you had such a wonderful car buying experience with Justin! We really appreciate your business! If you have any other questions or concerns, please don't hesitate to reach out!