Reviews
Write a reviewBought a 2014 Camry Hybrid, great people to deal with.
Bought a 2014 Camry Hybrid, great people to deal with. Made it easy as possible and I will keep going back for my used vehicles. Thanks Josh
Bought a 2014 Camry Hybrid, great people to deal with.
Bought a 2014 Camry Hybrid, great people to deal with. Made it easy as possible and I will keep going back for my used vehicles. Thanks Josh
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly customer service and super nice vehicles.
Friendly customer service and super nice vehicles. Great deals. Rusty , Josh and Gary will do you right.
Friendly customer service and super nice vehicles.
Friendly customer service and super nice vehicles. Great deals. Rusty , Josh and Gary will do you right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best dealership in town!
Best dealership in town! I’ve known the guys for years, Gary,Josh,and Rusty! They work hard to get you the best deal on some awesome, affordable,and dependable vehicles. Customer service is top notch and easy to work with! It’s always a pleasure doing business with them.
Best dealership in town!
Best dealership in town! I’ve known the guys for years, Gary,Josh,and Rusty! They work hard to get you the best deal on some awesome, affordable,and dependable vehicles. Customer service is top notch and easy to work with! It’s always a pleasure doing business with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I've been very pleased with the cars I have purchased
I've been very pleased with the cars I have purchased from Byrds. I've been happy with the dependability and value. The customer service from Byrds is excellent.
I've been very pleased with the cars I have purchased
I've been very pleased with the cars I have purchased from Byrds. I've been happy with the dependability and value. The customer service from Byrds is excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best buying experience
I recently bought a car from them, and it was the best buying experience I’ve ever had! The staff was friendly, it was an easy process and effortless! I was in and out! I highly recommend Byrds for your next vehicle!
Best buying experience
I recently bought a car from them, and it was the best buying experience I’ve ever had! The staff was friendly, it was an easy process and effortless! I was in and out! I highly recommend Byrds for your next vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Are you trying to sell cars?
I basically had decided on the car when I arrived at the dealership. However, what was not described to me was that the car's check engine light was on, the battery was completely dead and the gas tank was minutes from empty. After much discussion, I was promised to have the engine repairs paid from by the company, only to be denied when the mechanic called to confirm this promise. I had to buy my own battery before even completing the sale and of course, some gas just to get it home. They didn't seem to concerned about what these things did to their reputation, only that they would sale the car. They also joked to my face that it would be discounted the following day, but they had no intention of applying that discount for my purchase, despite all the other disappointing realities of how very little effort they were making to sale me the car. I agreed to purchase the car after being promised that they could cover the repairs. Two weeks later, while the car had been sitting in the shop for several days awaiting to hear back from Byrd's, they denied the assistance to cover the repairs.
Are you trying to sell cars?
I basically had decided on the car when I arrived at the dealership. However, what was not described to me was that the car's check engine light was on, the battery was completely dead and the gas tank was minutes from empty. After much discussion, I was promised to have the engine repairs paid from by the company, only to be denied when the mechanic called to confirm this promise. I had to buy my own battery before even completing the sale and of course, some gas just to get it home. They didn't seem to concerned about what these things did to their reputation, only that they would sale the car. They also joked to my face that it would be discounted the following day, but they had no intention of applying that discount for my purchase, despite all the other disappointing realities of how very little effort they were making to sale me the car. I agreed to purchase the car after being promised that they could cover the repairs. Two weeks later, while the car had been sitting in the shop for several days awaiting to hear back from Byrd's, they denied the assistance to cover the repairs.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We apologize for your negative experience, but we would like to clarify a few things. We were not aware of the dead battery until you came for a test drive late in the evening. We offered to get you a battery installed or discount the car further than we already had, and you chose the discount. We did agree to repair the check engine light through your mechanic and confirmed that with him when he called. We have not had any communication with your mechanic since the initial phone call and have not denied the check engine light repair nor have we been informed of what repairs are needed. We strive to give the best service and would never joke to a customer about offering the very best deal on a used vehicle.
Ininiti Q45
I enjoyed conversation with this dealership. Unlike others they really read your emails and respond in a timely fashion. Answered all of my questions very nice people and fair.
Ininiti Q45
I enjoyed conversation with this dealership. Unlike others they really read your emails and respond in a timely fashion. Answered all of my questions very nice people and fair.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Service & Great Prices
My husband and I just bought our first car and it was literally the ideal car buying experience! Our car was in excellent condition, the staff was incredibly friendly and it was a no-pressure buying experience. We drove an hour and a half to get to the dealership, and it was more than worth it! We already know we will be purchasing our next car from this dealership. Thanks :)
Great Service & Great Prices
My husband and I just bought our first car and it was literally the ideal car buying experience! Our car was in excellent condition, the staff was incredibly friendly and it was a no-pressure buying experience. We drove an hour and a half to get to the dealership, and it was more than worth it! We already know we will be purchasing our next car from this dealership. Thanks :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you both so much for the business. We enjoyed meeting yall and hope your car serves you well. We look forward to doing business in the future. Gary
Best deals around..
I bought my first car from Byrd Auto in 04.After 200.000mi,I finally retired it.GREAT CAR,GREAT DEAL!I have bought a total of 3 cars from them,and had good luck with all.They are honest in their dealings,and tops in customer service.Only place to shop for a vehicle!
Best deals around..
I bought my first car from Byrd Auto in 04.After 200.000mi,I finally retired it.GREAT CAR,GREAT DEAL!I have bought a total of 3 cars from them,and had good luck with all.They are honest in their dealings,and tops in customer service.Only place to shop for a vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
buyer
U have bought two cars from them and I live my cars wouldn't go any where else
buyer
U have bought two cars from them and I live my cars wouldn't go any where else
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase