Reviews
Write a reviewMy family has been using Siena’s for a few years now!
My family has been using Siena’s for a few years now! We just got our 4th car from them! I was looking for a specific Mazda that they did not have on their lot. Jose worked with me and kept me updated on the search process until they were able to find me the most amazing 2023 Mazda CX-9! All of the staff at Siena’s is amazing, personable and makes the car buying process so easy! I will continue to recommend them and buy cars from them in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent & Consistent Service
Last week, we bought a Nissan truck from Siena's and traded in our old truck. Zak was incredible--so helpful and very fair, giving us more than we'd hoped for on our trade in, and making the entire process so easy. More than 35 years ago, I bought my first used car from Siena's. I was treated fairly and with so much respect that when it came time to buy another used car several years later, I went back. After this most recent experience, we'll never go anywhere else again for our used vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place!
Raffaele made the process of buying our truck effortless. He was not pushy about anything and made sure we were satisfied with our purchase. If you are looking for a great deal with great people and great service Sienas is your place!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly Recommend Siena’s Auto Sales!
I’ve never encountered such great customer service! Jose and Bill made everything quick and easy for my girlfriend and I and our daughter. Lots of cars to choose from, courteous and kind staff and Jose and Bill did all of the foot work for us!! My girlfriend and I walked in at 10 am and left at 3 pm the same day in a beautiful pre-owned Subaru Legacy! I highly recommend Siena’s Auto Sales! 5 stars hands down.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service!
Raffaele and Bill were very patient and professional, they did let me take my time looking through various cars and answered all the questions I had. Thank you for the great car and loan deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Above and beyond
Jose and the staff at Frank Siena are THE BEST!!! They are Knowledgeable, Friendly and went Above and Beyond to provide me with the smoothest car buying experience. Even the financials were fair and fast moving, getting me the lowest interest rate. Thank you for proving that great customer service still exists!! I am a very happy and I love my car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Ever
The men that I had the pleasure of dealing with to purchase my car Jose & Bill are a blessing. Thank you so much. The friendliness and help that they provided to ensure that I get the car that I need went far above any car dealer I have dealt with leading up to this purchase. The knowledge that they bring to the table to get things done is amazing. Not only did they successfully help to purchase a clean reliable car with low miles. But I ended up with a screw in my friends tire of the car I was borrowing to get around in. They provided a solution to make this repair as a courtesy. These are the people with great hearts that everyone should want to do business with. Thank you again for that as well. I recommend to everyone that is looking to make a purchase of their next car to go to Frank Siena’s Auto Mall in Newhampton NY . They are the best choice you will make. Thank you again guys. I look forward to my next purchase from you in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I sell my car
Costome servi is very very good sell May car the price in frank siena auto unen middletown ny 10958 Orange couty thank for you atención
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
So professional and friendly!
Raffaele and the rest of the team were amazing! Very professional and friendly. They made us feel like we known them for a long time. They were attentive and patient. We needed a vehicle ASAP and were actually driving somewhere else but drove passed Siena’s Automall and decided to take a look. We were instantly greeted and became very comfortable. The entire process was easy, unrushed and comfortable. We drove off with our new used vehicle. The finance gentleman made my daughter feel special by having her color a picture of her choosing and he hung it on his wall! She was so proud to have her masterpiece displayed in his office. And we love our car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfied Customer
I took my nephew to purchase a car and was pleased with the salesman Jose and the process of the transaction. For this reason I decided to take another chance and decided to see what Frank Sienna had to offer me when I was in need of another vehicle. Again, the salesman Jose was a breath of fresh air to work with. He was knowledgeable of the vehicles, patient and wasn’t pushy at all. He made the search very comfortable. I looked at a few cars and debated back and forth on what to get. Overall a decision was made and I am pleased with my purchase. I would definitely refer others to this dealership due to the great selection of cars, positive interactions with the salesman and easy process of closing on a car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase