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Frank Siena's Auto Sales Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (43 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (43 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Met all expectations

Very friendly, helpful and knowledgeable sales team. Every request I made was fulfilled from test drive to final signing of papers and delivery of the car. Although I don't buy cars often, as I tend to keep them for many years, if the need arises I will definitely return to Siena's to shop for a quality car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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You guys are great!

Thank you for the excellent service you gave my parents! I am so grateful to you all ( especially Tina) the car runs beautifully and my mom enjoys it everyday. This place treated my parents as if they were family or they were buying a new car but it wasn’t a new car. You guys are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Go to Sienna’s first.

When my oldest son was planning to go to college, my wife and I wondered what we do for a car for him. We tried a few places and then someone suggested we go to Sienna's - we should have gone there first. That was four years ago. Now I have 3 sons in college and I just arrived home from buying my third used car from Sienna’s automall. Our salesman, Ralph, and the management team listened to our concerns for our sons' safety and price range. Then they found not just one car in our price range, but three great cars in four years! If you’re planning on buying cars for your kids going to college, save yourself some grief and go to Sienna's first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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THANK YOU FOR YOUR EXCELLENT SERVICE

I would like to thank Ralph and Steve for helping me find the perfect car...They understood what I was looking for ...helped me stay within my budget with no pressure to spend more than I wanted ... ...above and beyond ...MANY ,MANY THANKS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

This is my third time purchasing a car from Sienas. Each and every time they were courteous, up front and extremely helpful. Ray the salesman was an absolute professional and was helpful every step of the way. Would highly recommend Sienas to anyone looking for a fair deal and professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ignored and then sold the car I wanted

I had to buy a new car with good safety ratings because I am pregnant and my old car was not cutting it anymore with a child on the way. Called this dealership on October12th about a VW that was just posted online that I was certain to buy cash. Spoke to a person named Frank and they told me we could make a deal and that the car was getting serviced and they would call me back by the weekend. No one called me back so I called back again on the 18th and was told by someone else that the car was not back from getting serviced and they would call me back. I left my name and number twice. Again, no one called me back and I called again and was told the car was sold and that the owner went on vacation and no one had my number handy. I literally did not go purchase another car because of the great reviews of this dealership and I liked the one I was calling about very much. Not a reliable dealership. I was treated very badly and am very disappointed and they wasted my time. This is not the way to treat people who want to be customers. What ever happened to good customer service and caring about how you treat people? GO ELSEWHERE.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Buying my Jeep

Billy Obie and the guys we’re great. They met my every need and answered all my questions. I found a great car and they made the process as easy as possible Thx guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pat B.

I'm very pleased with both of my purchases, the siena team do go the extra distance with making sure you are happy with your purchase. Ralph Torres my salesman, took the time to understand my needs in a vehicle. He was very knowledgeable about both of my vehicles and took the time to make sure I understood them and their capabilities. Thank you Siena's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honda 2015

I will definitely recommend this dealer to my family and friends!!! :)

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ray Purvas

We had a good experience shopping for a replacement vehicle after an accident. Ray Purvis was upfront , honest and easy to deal with.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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