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Allen Samuels Chrysler Dodge Jeep

(783 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2018 consumer dealer award

Reviews

(783 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Samuels Chrysler Dodge Jeep from DealerRater.

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Smooth as can be!

Smooth as can be! Exceptional Salesman AJ Johnson!! Answered every question and set up all my apps

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Staff is very friendly, helpful, and understanding.

Staff is very friendly, helpful, and understanding. Area is always clean. Willing to go the extra mile to see what needs to be done. Only bad point is the parts area. Back orders and waiting list is unexceptable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service is always fantastic.

Service is always fantastic. Your mechanic Mark Goode is so good at his job and very knowledgeable. Explained what was done and has a good sense of humor. You have very good employees. They are easy to talk with and very nice. You can tell when people enjoy their jobs. I know they take very good care of my vehicle. I wish the mechanic shop was air conditioned for the workers. I can't imagine working in it with all these high temp days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Salesman was above helpfull he was very informative and

Salesman was above helpfull he was very informative and helpful he explain everything and made it easy for me to decide

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything about the entire process was outstanding!

Everything about the entire process was outstanding! Shawn and Trey were exceptional. We be back for our next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Super great people & smooth transaction!

Super great people & smooth transaction! I’ve already recommended this dealership! Great experience! 5 stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome experience.

Awesome experience. Stayed in contact. Honest and trustworthy. Staff very professional. Service was five star!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Samantha was truly great, and despite not having a

Samantha was truly great, and despite not having a reservation, she managed to work us into a busy schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I know my vehicle is well taken care of when serviced

I know my vehicle is well taken care of when serviced here. They thoroughly check everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They went above and beyond to perform a recall repair

They went above and beyond to perform a recall repair that included a software update even when their entire internet at the dealership was down.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.