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Sales 9:00 AM - 9:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun Closed
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Reviews

4.8
1282 lifetime reviews. Includes reviews of Capital Ford from DealerRater.com
  • Negative first impression... and last.

    I made an appointment with a sales rep, and the appointment was problematic from the start. I called ahead to confirm my appointment and was told ...


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    I made an appointment with a sales rep, and the appointment was problematic from the start. I called ahead to confirm my appointment and was told to come ahead because the rep was unavailable now, but would make the appointment. I arrived to find that the rep went home sick. I waited several minutes for another rep, and waited a half hour for the rep to come back with a very low offer for my trade-in, and very high offer for the vehicle I asked about (At no time did the rep show me any cars on the lot, but used the internet.) At that point, I was finished wasting time and thanked the rep for his time. Later, I got a call from the original rep, who asked what had happened to me.(Very strange). I told him that I went to the appointment, and he was not there. He said that he had an emergency at home. Fishy, rude people, no help, no buy.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Customer

    Courtney Elliott is the best! My daughter was looking for a reliable used car. Courtney was kind, honest, and very helpful. She helped my daught...


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    Courtney Elliott is the best! My daughter was looking for a reliable used car. Courtney was kind, honest, and very helpful. She helped my daughter find a good, reliable car at a very good price. There were a few issues that needed to be fixed and Courtney made sure everything was fixed. I had also been looking for a car, but was unsure of exactly what I wanted. Courtney was patient & helped me find exactly what I wanted in a car, at exactly the price I wanted to pay. I would recommend her to anyone looking for a car. She is one of the few car sales persons I've ever felt wasn't trying to just make a sale, but really cared about us. I hope Capital ford realizes what a gem they have, but in such a male dominated feild; I'm not certain they do.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Salesman Ever!!!
    February 22, 2017

    David Allen worked very hard to find a car that was in my budget. He not only found the car, he took his time and showed me all of the cars funct...


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    David Allen worked very hard to find a car that was in my budget. He not only found the car, he took his time and showed me all of the cars functions. I am very pleased with my car and the service that was provided to me. I send all of my friends to David!!!

    Does recommend this dealer

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About Our Dealership

Dealer on Cars.com since September 2016

Largest Ford Dealer in the Carolinas with the largest selection of used cars and used trucks, serving Raleigh, Wake Forest, and Cary NC.