Reviews
I called and asked if a vehicle was available and they
I called and asked if a vehicle was available and they said yes- I told them I would be there the next morning to get it and they told me that they would pull it, clean and detail it so that it would be ready for me to purchase. They texted me starting at 8 o’clock that morning confirming that I was coming and I texted them all the way through my trip there to only find out it was never pulled and it was sold the night before. They even told me that somebody from the dealership would be contacting me 😡😡 I wouldn’t recommend them to anybody. They never do what they say they are going to do!!!
I called and asked if a vehicle was available and they
I called and asked if a vehicle was available and they said yes- I told them I would be there the next morning to get it and they told me that they would pull it, clean and detail it so that it would be ready for me to purchase. They texted me starting at 8 o’clock that morning confirming that I was coming and I texted them all the way through my trip there to only find out it was never pulled and it was sold the night before. They even told me that somebody from the dealership would be contacting me 😡😡 I wouldn’t recommend them to anybody. They never do what they say they are going to do!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
2-3 form emails a day even after I told them to stop.
2-3 form emails a day even after I told them to stop. Sometimes with the fields left blank.. Please call us back at [BD Phone Number] thanks [BD Representative]. it was simple. I wanted to know if the vehicle was still for sale. Period.
2-3 form emails a day even after I told them to stop.
2-3 form emails a day even after I told them to stop. Sometimes with the fields left blank.. Please call us back at [BD Phone Number] thanks [BD Representative]. it was simple. I wanted to know if the vehicle was still for sale. Period.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience, super great team, wish car buying was
Great experience, super great team, wish car buying was this easy all the time. Mike from finance already knew my preferences to add one after looking back over the 5 previous purchases!
Great experience, super great team, wish car buying was
Great experience, super great team, wish car buying was this easy all the time. Mike from finance already knew my preferences to add one after looking back over the 5 previous purchases!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your salesman, Kels did an excellent job.
Your salesman, Kels did an excellent job. He was very knowledgable on the vehicle and paperwork required. He was exceptionally helpful by delivering our new truck since there was no other way for us to pick it up at Capital Ford
Your salesman, Kels did an excellent job.
Your salesman, Kels did an excellent job. He was very knowledgable on the vehicle and paperwork required. He was exceptionally helpful by delivering our new truck since there was no other way for us to pick it up at Capital Ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very smooth and straight forward process!
Very smooth and straight forward process! My sales guy, Hunter, was great to do business with.
Very smooth and straight forward process!
Very smooth and straight forward process! My sales guy, Hunter, was great to do business with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kels was awesome and made buying a truck easy, and pain
Kels was awesome and made buying a truck easy, and pain free. Would definitely recommend the crew and Kels at capital ford to anyone! Great group of people!
Kels was awesome and made buying a truck easy, and pain
Kels was awesome and made buying a truck easy, and pain free. Would definitely recommend the crew and Kels at capital ford to anyone! Great group of people!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful experience.
Wonderful experience. Will definitely be back. Very much appreciated them for all there help. Great
Wonderful experience.
Wonderful experience. Will definitely be back. Very much appreciated them for all there help. Great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hunter was great to work with while we purchased a used
Hunter was great to work with while we purchased a used car with confidence from Capital Ford. Would definitely recommend to our family & friends.
Hunter was great to work with while we purchased a used
Hunter was great to work with while we purchased a used car with confidence from Capital Ford. Would definitely recommend to our family & friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rachael, UG and the entire team made the sales process
Rachael, UG and the entire team made the sales process easy. Very professional and treats you fairly.
Rachael, UG and the entire team made the sales process
Rachael, UG and the entire team made the sales process easy. Very professional and treats you fairly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchasing a car was so easy.
Purchasing a car was so easy. Everything explained clearly from finance and CJ sales person is a gem. I'll go back to them when its time for another car.
Purchasing a car was so easy.
Purchasing a car was so easy. Everything explained clearly from finance and CJ sales person is a gem. I'll go back to them when its time for another car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We truly appreciate your 5-star review, Rose. It's great to hear that your car purchasing process was smooth and that our financial guidance and CJ's service stood out. We look forward to welcoming you back to Capital Ford when you're ready for your next vehicle.