Reviews
Quick service
Quick service. Friendly staff . The Raleigh location open late
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great services
Used QuickLane for The Works and also got a tire. Great service! I will be going back there from now on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service as always
I had an appointment for a recall and added on an oil change and tire rotation. The car was ready before the promised time with the same great service. Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
We had a good experience, and the salesman Tony Watson really worked hard with the team to get us everything we wanted.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
survey on CAPITAL FORD
Very Good . I do not have any problem with you . I am satisfied with all the work done for me
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience from start to finish!
I found out early that day that my old vehicle was going to cost too much to repair so I wasn't really in the market for a new car. I went there to 'look' and no more. Sales was NOT pushy, answered every singe question and then helped me try out lots of different models without pressure. Heard what I was looking for. Basic, reliable, value. I was almost ready to buy but got cold feet as I said, I wasn't really planning on a new car...I left to think over lunch and a few hours later had a call asking what it would take to make the sale. I answered with my best price and they said they could do it. Even got me financed and I had little credit so they really worked hard to get me a good rate. I'd do it again and highly recommend you ask for Ruben Pierce. He is straight about answers and delivered everything he said he would. A+ service and I LOVE my new Ford Escape!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Believe it or not great car sales people
I was very impressed at the effort David put into finding me the car I told him I wanted and did not try selling me what he had on the lot. This was a welcome first for me and car dealerships.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marshall
My salesperson, Bo French, was excellent and I will be sending anyone I know with reason to shop for a car or truck to his attention.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
fabulous services
I purchased a 2014 Chevy impala. The service from all the staff was excellent. The have great hospitality and people skills. I would and am currently recommending capital ford to anyone who will listen. Thanks again for all the effort to get me approved.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
new car purchase
purchased new 2015 explorer, we were processed in the used car building - very old not inviting
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase