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Auto Store of NC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Most helpful!

Everyone was very helpful at this dealership during the buying process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Had a great buying experience and the service was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

Excellent service called after store closed and still allowed my husband and I to come in. Made purchase vehicle in great condition. Excellent personality and customer service will refer friends and family. Very satisfied customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome customer service!

Bought a used vehicle from this dealership and had a very nice service experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Really appreciated the time

Great service and really appreciated the time they took to help me find the right car! Will recommend others to shop at The Auto Store.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Absolutely Awesome!

I've never experienced a better car buying process in my life. These we're the must fabulous people ever!! Thank each and everyone of you all!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The best customer service!

This was the best customer service that I had ever had. I will be more than happy to refer my friends and family. I had an A one time and will probably come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love this Place

Awesome customer service, friendly staff, really took the time to help us and were very compassionate on our needs to have the particular car that we were seeking!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pharoah

Best customer service ever!!!!!!!!! Everyone was really nice. They understood what I was there for, and made me feel like I was at home. If I'm in the market again I'll definitely make another trip to that store again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr. and Mrs

We test drove a car that seemed to good to be true based on price. This vehicle included a warranty that was quoted as "covers bumper to bumper the exact same as a brand new vehicle coverage". The same day that we purchased the vehicle we drove it down to the Sheets gas station and low and behold the vehicle would not start back up. I got in my other vehicle and drove down to the dealership and told them what happened. They sent someone down to help us and then i was informed that the vehicle does in fact have issues with starting up and they forgot to mention it to us! I was told that the vehicle has a great warranty and to bring it back and the dealership would fix it. We contacted the dealership that told us to contact the warranty company and we then put the vehicle in the shop. Come to find out the warranty only covers lubricated items and that we have to pay the bill. The transmission is slipping along with the gear shifter is defective which we have to pay for even though this is the exact same issue as the day we bought the vehicle. Not to mention that we have only had this vehicle for about 3 months! This place preys upon the public as if they are a lion in the wilderness awaiting it's next victim.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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