Reviews
Great experience
I recently had issues with my old car and needed to get one quickly. My grandparents went to the selection and Luke helped them find cars within my price range. Once I was able to meet them the cars were ready for me to test drive. I went to previously driving a beat up car to a Lexus, thanks to The Selection. This was my first time going through a dealer and Luke was very helpful with the entire process. I live in Kansas City MO and will definitely tell my friends looking for a car that it’s worth it to drive to Lawrence and check out The Selection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A new paradigm for the used car dealer
There’s a paradigm shift happening in how you buy a used car and The Selection is forging the way. I started my search for a used car at several dealerships. I told each of the salesmen I was at the beginning of my search and then tested several models at each dealership. When I finished, each salesman brought out his manager to meet me. Each manager started applying pressure to sit down and look at the “numbers’. Both times the tactics felt uncomfortable...kind of sleazy like an old boys club and this was the tried and true approach they were sticking to. When I visited The Solution, I didn’t feel any of that. What I found was a great car at a great price and a manager, staff and salesman who were friendly and informative. No pressure. Shortly after purchasing the car, I found something was a bit off and called them. Within days I had the car in their shop and they found it wasn’t the car at all causing the problem, but the Weather Tech floor mats I’d purchased. They’ve earned my trust. I appreciate a small business willing to break the mold and go the extra mile. I feel good about recommending The Solution to anyone in search of a good used car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and easy to work with!
Luke was very accommodating, and pleasant to work with. It's the first time I haven't had to spend all day purchasing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Used car purchase
Car was clean and waiting for us when we arrived for the test drive. Luke was friendly, professional and answered all of our questions. Drove the car off the lot that afternoon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly
Luke was a real friendly, down to earth salesman. He knew what he was talking about and made the whole process go smoothly. I had a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing And Quick!!!
I went in not knowing what to expect, he made my car buying experience easy. He is very helpful and honest and made sure I got everything i needed to drive away with the car I wanted. Thanks Alot Luke For your honesty, advice, and professionalism. If you need a new ride go see Luke he is your guy!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience
My salesman Luke made everything super easy. Had the car ready to go and looking AMAZING when I got there. Once I decided it was the one I wanted, we got the paperwork done really quickly. They were very fair on my trade in and no pressure to buy a warranty. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
Friendly, honest sales. Luke was helpful, professional and made the entire process seamless. I was in and out with a new car within an hour!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The way it should be.
I stopped by this dealership to see a Lexus I saw online and it ended up being the best car buying experience I've ever had. There are no pushy people here. They just let their awesome cars speak for themselves. Luke tagged the Lexus for me and let me test drive it for about 20 minutes alone. When I got back I was ready to buy and it literally took about 20 minutes to do the paperwork. These people are friendly, knowledgeable and made it a fun experience, which it should be anyway... Thank you Luke. See you next time I'm in the market.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome Service :)
I found a car on Craigslist that I really liked was at this dealership so I went to look at it and ended up falling in LOVE with the Hyundai Sonota they had. Luke got my number and we got everything sorted out and I traded in my car with them just one week later. They had everything ready by the time I got there so the trade in only took about 15 minutes! All of th staff was very nice and helpful. Definitely recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car