Reviews
FANTASTIC DAY!
I purchased my C250 Mercedes Benz in April 2015, what a great car buying experience, they claim no hassle- AND BELIEVE ME THERE WAS NO HASSLE Robert was a total gentlemen and provided all the information required for me to make my purchase. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Eighth car purchased.
As a long time client of ACS, I planned on leaving a great review. After reading all of the review's here I see that many others have already posted glowing reviews. We have all experienced the same high level of integrity,quality and service from Sharon, Robert and the staff at ACS. How many car dealers can claim such a high level of customer satisfaction? We would never consider buying from any other dealer. Very happy customers. Duane and Tena Straughn PALM GARDENS, NEVADA
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Car Buying Experience With A Dealer I've Ever
My husband and I were shopping for our son and looking for a very specific car, 2004-2008 Mitsubishi EVO. Anyone that has shopped for one of these can appreciate the difficulty in finding one in great condition, low mileage and reasonably prived. While doing our daily vehicle shopping one day at the end of January there it was, our gem, just what we were looking for on ACS's website. I immediately called the number on the ad and Robert promptly answered the phone. He said that they already had someone that was at his financial trying to get a loan on the car. I asked him some questions about the car, he was very pleasant, straight forward and easy to talk to. After asking my questions I asked if it was possible for him to call me if something should happen with the first customers financing and they are unable to purchase it because we would love to buy it. He said he sure could!! He called me the following day about noon to let me know that his customer was still waiting for an answer and he needed to let him go through that process to see if he was going to be able to buy the car or not and asked if I was still interested. I so appreciated him calling to give me the update and keep me in the loop as well as him giving his other customer the time he needed to try and work it out because I would have wanted the same done for me if I was in his shoes. Robert contacted me early that evening to let me know that the gentleman was unable to purchase the car and we were next in line!!! I said we will take it!!! Robert sent me an email with all the items he needed to complete our documents and since we would be coming from out of town he included information about how most people from out of town get to the dealership. The following day I received an email from Robert with a picture of our car all washed and polished, full tank of gas, parked on the showroom floor with a HUGE red bow on it!!! I said...now this guy knows how to do customer service!! Robert was very easy to contact by phone and responded to my emails quickly. We are car people, we typically purchase vehicles every other year. We don't keep our cars long so we have LOTS of experience purchasing vehicles and this buying experience was hands down the absolute BEST buying experience we have ever had. When we decide to buy our next car I will definitely be looking at ACS's website and contacting Robert to see if they got what I'm looking for. Thank you Robert for the great buying experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional Service, Value & Integrity
If you are in the market for a pre-owned "like new" condition vehicle at a fair no hassle - no haggle price - then I highly recommend the team at Automotive Consulting Services. Robert is a very fair and straight forward. NO games! The entire process was so easy - an experience I haven't had at a car dealership in the past 15+ years! This is probably the most impressive buying experience we have had...period. You will not be disappointed. Robert was ready to answer all concerns and questions without any hesitation. The paperwork took less than 15 minutes and we were on our way! Great experience!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Buying a vehicle can be stressful and adding in the fact that I was leaving my job after 11 1/2 years which had provided a company car that entire time - let's say I was really stressed. I explained to Sharon what I thought I wanted and why. She helped me look at all my options and what I thought I wanted didn't have the options I desired - however a Dodge Caravan did. It was also cheaper then what I was first looking at. Instead of pushing me into something like the dealerships wanted to she asked questions and had me look at everything. She emailed and texted with me with my busy schedule. Once my vehicle arrived she stated late so I could get it. I highly recommend Automotive Consulting Services and Sharon!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Integrity, customer service and value.
I recently purchased a remarkably well maintained used Toyota Tundra from Robert and his staff. From the moment I first called to the time I took delivery I was treated with a professional demeanor and courtesy not usually associated with car dealerships. I am an out of state buyer and the transaction was completed entirely over the phone and via email. All communications were clear and concise, every call and email was promptly returned and the vehicle exceeded my expectations by far. Robert took his time to work with several lenders to help me secure the best financing rate available and made sure the deal fit my budget and needs. Next time I am in the market for a vehicle I will check with Automobile Consulting Services first. Thank you, Dave G. Reno, NV
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
ACS was awesome
Robert was awesome to deal with. They made this an easy and efficient process. I drove 4 hours to complete this purchase and I don't regret it at all. Give them a try
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert was great! Highly recommended!
Recently bought a Touareg through Robert, and his professionalism, promptness and follow-ups was a great customer service experience. He arranged for financing and the car to be shipped without any hassles. Thanks Robert and team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
buying a new car.
The only way to buy a car.15 minutes and you are out of there.Sharon and John are the best. Our third buy from ACS.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Truck I had been looking for...
Automobile Consulting Services had the used truck I was looking for. Even though I live 623 miles away everything went smooth with the sale. The truck is very nice and so are the people at Automobile Consulting Services. I am a satisfied customer. Barry L
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
