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Performance Toyota Bountiful

(1,698 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

Reviews

(1,698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience!

Chris was very helpful and knowledgeable he really made my experience great! I loved the way I was treated and he went above and beyond! I will definitely recommend you guys and will send every one that I know is looking to buy a car! Thanks for all you did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Most professional dealership I've ever dealt with!

Reid Teo is an outstanding salesman. He made my fiance and myself feel more like family than like a salesman usually does. I have purchased a lot of vehicles in my life and have never felt like I was important. Everyone there was friendly and very helpful. They made my buying experience actually enjoyable. If I know of anyone ever looking for a new or used car, Toyota of Bountiful will be my first choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

excellent service

The team at Bountiful Toyota was very easy to work with. They were knowledgable about their product and was able to help us get into the vehicle that we were interested in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very fast.

They found the exact truck I was looking for and let me know when it came in. wouldn't budge much on price but I think the advertised price was fair enough. Craig did a great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Amazing

This dealership is awesome! Brandon and Weston were amazing to work with. They were personable, honest, and no pressure business men. I will be back to buy from them. Highly recommend this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great customer service and a great selection of cars

They were very helpful getting me into a new car! I highly recommend this place if you want helpful honest people! Will come back to this dealership again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Great deal. Great service. They went the extra mile!

Bought a new 4Runner and was blown away by the dealership, the staff, the financing dept and the deal. The single best car buying experience I've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

thank you Craig

Thank you Craig for helping in getting us into the exact car we wanted at a price that was fair. You make the buying experience a great and painless one thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tried to use religion to get a sale.

Within 5 minutes of our visit, our salesman had asked poignant questions to identify our religion. This is highly unprofessional-- even if you're trying to find common ground or talking points (regardless of being in Bountiful, Utah). It felt extremely inappropriate and was incredibly off-putting to both me and my spouse. He tried to show us multiple cars on the lot that were $10k+ what we wanted to spend. When we saw a car we liked and decided to test drive, I asked the price and he didn't know, just said it was "under our budget." We decided we wanted to keep looking and asked for some information on the cars we had driven (like the cost, which we never actually received). He took us inside and had his manager come speak to us, which felt like his last ditch effort to convince us to buy. The talk we had with the manager we actually felt like he listened to us and he even offered for us to bring a different car we had test driven elsewhere back to their dealership to do a side-by-side comparison. We both appreciated the offer. The original salesman came back and told us to pray about our decision. This felt weird and uncomfortable. We never got the requested information and then left. Our salesman was very nice, but made us both uncomfortable. A good salesman should not (and would not) need to bring up religion to get a sale. It did not work on us, and we will not be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.

Exceptional service and went the extra mile

We had been looking for a new vehicle for a few months. Upon encouragement from others to look at the Highlander, we went in. We dealt with Todd and Tyler over a 2 day period ... it was excellent. Both of them were not high pressure but were VERY knowledgeable about the product and capabilities of the feature sets with each model. We ended up buying a Highlander and was pressed for time in order to get to a college football game. Tyler went out and helped the tech detail our new car so we could get on the road. That is going the extra mile. I will be coming back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.