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Lithia Toyota of Billings

(1,265 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 504-6087 (888) 504-6087
Used (888) 836-0224 (888) 836-0224
Service (888) 461-9896 (888) 461-9896

Reviews

(1,265 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Billings from DealerRater.

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Theu were straight forward and got the truck I wanted.

Theu were straight forward and got the truck I wanted. Very happy with the truck

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  • Overall experience 5.0
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Dealer response

Thank you for choosing Lithia Toyota of Billings! Enjoy your awesome new truck!

TJ was great to work with.

TJ was great to work with. We communicated for almost a year about the new Land Cruiser. He was helpful and knowledgeable every step of the way.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that TJ provided helpful and knowledgeable service throughout your experience at Lithia Toyota of Billings. Enjoy your new Land Cruiser!

TJ was great!

TJ was great! Very personable and made the car buying experience much nicer! Thanks TJ, I love my car

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that TJ made your car buying experience enjoyable at Lithia Toyota of Billings! Enjoy your new ride, and thanks for the kind words!

Was impressed at first, but then it all just seemed like

Was impressed at first, but then it all just seemed like a show to make you trust them. Telling you the vehicle has a warranty then saying it doesn’t when they need to sell one and increase commissions. Seems like a good staff just unfortunately not the “so great dealership” they tell you they are more like what you expect from a used car salesman.

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  • Overall experience 1.0
  • Does not recommend this dealer
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Dealer response

Hello, I understand your frustration and concern about the warranty situation. We strive to provide clear and honest communication, so it's disappointing to hear that you may have experienced otherwise. If you'd like to discuss this further or need any assistance, please reach out directly. Thank you, Clinton Shelton - General Sales Manager - cshelton@lithia.com

TJ and Lithia went above and beyond, to the point that I

TJ and Lithia went above and beyond, to the point that I flew in from Colorado to work with them. They gave us a great price and tremendous service—TJ even picked me up from the airport. Highly recommend working with these guys.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience! We're delighted to hear that TJ and the Lithia Toyota of Billings team provided exceptional service. We appreciate your recommendation and hope you're enjoying your new vehicle!

Shane Reed was awesome.

Shane Reed was awesome. He answered my questions, work for me in putting the deal together and even stayed late to help me get into this pickup. TJ stepped in and helped me get some tech things handled. Good car buying experience.

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  • Overall experience 5.0
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Dealer response

Kevin, we're delighted to hear that Shane and TJ provided you with a great car buying experience at Lithia Toyota of Billings. Thanks for the positive feedback!

We came in to Lithia of Billings to look at a Rav4 and no

We came in to Lithia of Billings to look at a Rav4 and no hybrid. The salesman listen to our request and we drove a non hybrid. Our salesman, as he should have, asked if we would drive a hybrid. We did and now have a hybrid thanks to our salesman. This was one of the easiest car transactions we ever had. Everyone was friendly and helpful.

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  • Overall experience 5.0
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Dealer response

We're so glad to know that our team at Lithia Toyota of Billings was able to assist you in finding the perfect hybrid! It's great hearing how smooth your car buying experience was. Thanks for choosing us and enjoy your new Rav4 Hybrid!

I bought a car at Lithia Toyota of Billings.

I bought a car at Lithia Toyota of Billings. TJ Hintz went above and beyond to make sure that I got a quality vehicle. He made wrongs right. He was reliable and true to his word. I would recommend TJ to anyone that needs a vehicle. As a single woman, knowing that I had a salesman in my corner to help me navigate getting a reliable vehicle, and bang for my hard earned buck, meant the world!

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  • Overall experience 3.0
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Dealer response

We're glad to know that you had a positive experience with our sales team and felt supported throughout your car-buying process. It's important for us to ensure all of our customers feel confident in their purchases, so it's great to see we hit the mark here! If there are any other ways we can assist or improve upon your next visit, please don't hesitate to reach out. Thank you, Patrick O'Neill - Sales Manager - 406-281-8346

TJ and the crew were great to work with!

TJ and the crew were great to work with! The whole process went very smooth! I was impressed. I'll definitely be coming back for our next vehicle

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Josh, we're delighted to know that TJ and our team at Lithia Toyota of Billings made your car buying process smooth. We look forward to seeing you again for your next vehicle!

Tj was great to work with - absolutely no pressure and he

Tj was great to work with - absolutely no pressure and he made the whole experience pleasant and hassle free!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We're glad to know that TJ made your experience at Lithia Toyota of Billings pleasant and hassle-free! Thanks for the positive feedback, we appreciate it. Stop by and see us again soon!