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Phil Long Kia of Motor City

(485 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
New (877) 676-1055 (877) 676-1055
Used (888) 238-5831 (888) 238-5831
Service (888) 232-2941 (888) 232-2941

Reviews

(485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Long Kia of Motor City from DealerRater.

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Car Services

Wonderful and fast service! I was very relaxed to leave my car in the dealers hands while it was being serviced. The facility was nice and clean and I enjoyed my movie while the car was being serviced. The gentleman answered all my questions after the car was ready and made sure my car was up to date on all services. I'm glass I can count in Kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service team

Everyone was great. They took care of me and my vehicle like we were part of the family. I will definitely be using this location for all my maintenance & service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good friendly service

They fixed a recall item, changed my oil and filter and aligned my 2014 KIA Soul

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review

All was excellent, Greg and Dario always do a fantastic job!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Review

Overall service was excellent. Service member told me exactly what was going to get fixed and how long it would take.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always a pleasure to come to this service center

Came in for an oil change. Was out on schedule and it cost me less money than I had originally estimated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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service manager colorado springs

excellent service told what the cost and what was going to be done free oil change since purchased at same location

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer

I am a satisfied customer with kia service. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience

I needed to have my vehicle looked at for a possible engine fire, they saw me the same day and were great. Turned out to be a nest that caught fire by my manor-fold. The checked everything and charged me only $72 for piece of mind. Will definitely use them for any future needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

The man that helped us was very nice and for the first time ever someone didn't come out with a list of expensive things that needed to be done. In the past we had quite a few experiences where we were told something was wrong and we didn't fix it but had it checked by our mechanic who said it wasn't true. It was so refreshing to just come in for an oil change and not experience the previously mentioned things. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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