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Phil Long Kia of Motor City

(485 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
New (877) 676-1055 (877) 676-1055
Used (888) 238-5831 (888) 238-5831
Service (888) 232-2941 (888) 232-2941

Reviews

(485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Long Kia of Motor City from DealerRater.

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Amazing support from Pete and King!

Amazing support from Pete and King! First time purchasing a car on my own and they met me with tons of knowledge and patience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to have provided such a great experience!

Great experience.

Great experience. Dan was very knowledgeable and professional. He took the time to look at several vehicles making sure I got the best vehicle for my needs. Betty was very helpful and a joy to deal with regarding financing and completing all the necessary paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

Great customer service, I've never had any issues they

Great customer service, I've never had any issues they always answer any questions I have. Seriously one of the best places I've ever been to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone at this dealership is friendly and

Everyone at this dealership is friendly and knowledgeable. My salesman King was a no pressure kind of guy (which I prefer). I never felt uncomfortable or pushed into making a decision on a car. They gave me a great deal on my trade-in, I found the right car for me and the finalization of the sale went very smoothly with Alyssa. Thank you Phil Long Kia for getting me in a beautiful new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Owr dealer was personable, gently nudging for tha sale,

Owr dealer was personable, gently nudging for tha sale, and saw the whole process through. Even though my husband was very insistant on the payments low to fit into our budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hope thank you for taking the time to let us know how we did. We hope you have a great day!

Super friendly staff.

Super friendly staff. Andrew Schinsky was awesome. No pressure and very knowledgeable. Using process was smooth and quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service!

Great service! They had a rear tail light assembly in stock and worked me in the same day I telephoned.Very courteous, professional, and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!

I've been buying cars from Phil Long Kia Motor City for

I've been buying cars from Phil Long Kia Motor City for years! These guys are the best! Thanks guys for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thanks KIA

My vehicle took some time for what was needed done.

My vehicle took some time for what was needed done. They kept me updated throughout the day. Great Service!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Peggy, thanks for your praise and kind comments about our team.

Excellent service they went out of their way to get me in

Excellent service they went out of their way to get me in when I was traveling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!