BMW of Silver Spring

Kyle has exceeded any and all expectations over and over again for me, my friends, and my family. He goes out of his way, is unbelievably responsive and available, and always follows thru regardless of the circumstances. I am amazed by Kyle. I have been buying from so many dealerships and usually luxury vehicles. And he is by far, the best person I have ever had the pleasure of working with. And trust me, they usually all start off great. But with Kyle, it continues whether it is service, information or sales related! This guy is a rare and exceptional person.

Dawit Hagos and Pedro Delgado helped me purchase a 2026 BMW X5 50e. I ordered the car and arrived in 4 weeks just as Dawit told me. Pedro made financing the BMW very easy.

eric lovo professionally got me into my new car fast and easy. would recommend him in any situation while buying a car. answered all my questions and concerns. any need was a yes sir always 10/10

Our salesman, Mr. Harold was excellent!! Very professional and most of all pleasant. He definitely had our best interest at heart. There was no rush and wasn?t pushy! Would definitely purchase from this place again

I have purchased 3 vehicles from this dealership. Last purchase Nov 2024, Eric Lovo is wonderful to work with. Alex Leah in service is wonderful, higly recommend this dealer ship

This was my first time visiting BMW of Silver Spring, and I was genuinely impressed by the level of professionalism and hospitality. Upon arrival, I was warmly greeted by the receptionist, who was both polite and welcoming. She promptly introduced me to my Client Advisor, Edwin. From the moment we met, Edwin demonstrated exceptional customer service. He was knowledgeable, attentive, and took the time to understand my needs without making me feel rushed or pressured. His friendly demeanor and transparent communication made the entire experience comfortable and enjoyable. Overall, my initial visit to BMW of Silver Spring exceeded expectations. The staff created a welcoming environment, and the professionalism displayed throughout my interaction was commendable. I would not hesitate to recommend this dealership to others and look forward to returning in the future.

Rave Review for Harold Shelby ? BMW of Silver Spring I recently had the pleasure of working with Harold Shelby, Sales and Leasing Consultant at BMW of Silver Spring, and I can confidently say he made my experience of leasing a 2025 BMW iX?my first all-electric vehicle?absolutely exceptional. From the moment we connected, Harold was patient, knowledgeable, and incredibly attentive. He took the time to thoroughly answer all of my questions and explain the many new features that come with owning an electric vehicle. I never felt rushed or overwhelmed, even though this was a big transition for me. His professionalism and warmth made me feel completely at ease throughout the entire process. Thanks to Harold, I drove away not only excited about my beautiful new BMW iX but also confident that I had someone I could rely on whenever I need support or guidance. If you?re considering a new BMW?especially an EV?I can?t recommend Harold highly enough. He?s truly a standout resource and a trusted advisor. I look forward to staying in touch with him as I continue to explore and enjoy this incredible vehicle!

Having purchased several vehicles in the past, I’m typically a bit hesitant when it comes to the dealership experience. However, working with Eric Lovo and Max Moyer completely changed that perception. Their low-pressure, highly professional approach made the process refreshingly straightforward and efficient. After reaching out to six dealerships in search of a specific vehicle, I spoke with Eric, shared my list of must-haves, and within an hour received an email with the only matching option available on the East Coast. Following a brief test drive of a similar model, Eric and Max coordinated a vehicle transfer and had it in my driveway before the end of the week. The experience was seamless, and I wouldn’t hesitate to go through it again with their team. Highly recommended.

Great service! Joe set us up with everyone and the communication was superb! We got a video of the car inspection where everything that needed to be done was explained in detail. We also got updates at every step and everything was completed perfectly within the shortest possible time. Thank you!

Ron and Ricky were fantastic to work with. Ron truly went above and beyond, delivering on his promise not to waste my time. He genuinely cared about me as a person, not just as a potential customer. He provided valuable advice, even when it wasn’t the right time to make a purchase, and let me know when it would be. This made me feel like he was genuinely looking out for my best interests. I’m planning to buy my next car from him, regardless of which dealership he works at! Ricky, the finance manager, was also incredibly helpful. He patiently answered all my question. He didn’t rush me into making a decision but gave me the time and attention I needed to make an informed choice. I truly appreciated his time and patience. Max was also great! He offered to have food delivered to me while I waited for my deal to seal because I had been there for so long! I’ll happily return to this dealership, which is a 1.5-hour drive from my house, rather than the ones that are only 20 minutes away because of the exceptional service I received. Thank you, Ron, Ricky, and the entire team!