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BMW of Silver Spring

(5,813 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,813 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Great environment.

Great environment. Precise service. 10/10 recommend. I will definitely be buying my next car from here

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Outstanding buying experience at every turn-super

Outstanding buying experience at every turn-super professional team! Desirea gave chill vibe & confidence so that I could make decisions I could live with. Well versed on brand products.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Tony, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Debbie, the saleswoman, was super helpful and patient in

Debbie, the saleswoman, was super helpful and patient in helping us select the perfect X5. I highly recommend her if you need assistance searching for a vehicle.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Martinus, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Christian went above and beyond to help me find the very

Christian went above and beyond to help me find the very specific car I was looking for. Excellent service and attention to detail! Highly recommend working with him to find your dream ride!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Hello!

Hello! I want to express my huge gratitude to the entire dealership! One woeful thanks to two magnificent and extremely professional employees with whom I have a experience working while buying my car - Desirea Jackson and Naeim Imaniyan! Thank you more for your help! I hope you will be rewarded for your hard work!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Masud, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great customer service and very responsive.

Great customer service and very responsive. Will definitely buy from again. Dealership was willing to work with you.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Amazing customer service and support throughout the

Amazing customer service and support throughout the entire process. Christian and Ricky were both remarkable. I will forever appreciate their business.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

Great service and a fair deal.

Great service and a fair deal. Spent lots of time showing all the features of the car

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Christian was fantastic!

Christian was fantastic! He went anove and beyond my expectations and treated me fair. He was able to get me the deal that we intitially discussed and did so without pressuring me to make a sale. Fantastic customer service and fantastic sales!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

One of the best dealership I visited recently.

One of the best dealership I visited recently. I would definitely go back and recommend to friends and family.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!