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BMW of Silver Spring

(5,815 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,815 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Christian was fantastic!

Christian was fantastic! He went anove and beyond my expectations and treated me fair. He was able to get me the deal that we intitially discussed and did so without pressuring me to make a sale. Fantastic customer service and fantastic sales!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

One of the best dealership I visited recently.

One of the best dealership I visited recently. I would definitely go back and recommend to friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

I had the absolute best experience for my first time.

I had the absolute best experience for my first time. I couldn’t have asked for a better representative. He was extremely knowledgeable and friendly. I will be recommending.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Consumer response

I had a great first time experience. Extremely knowledgeable!

Christian was easy to work with and is very

Christian was easy to work with and is very knowledgeable. He provided all the info I wanted about the car I was buying and even taught me something I never knew about the car I was trading in. Overall wonderful experience. Highly recommended.

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  • Overall experience 5.0
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Dealer response

Hi Anthony, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

The customer service is marvelous, and they will welcome

The customer service is marvelous, and they will welcome you to the BMW family. Thank you Christian for your love and kindness.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Christian was the best BMW representative I have worked

Christian was the best BMW representative I have worked with. I highly recommend him and BMW of Silver Sprint.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Brandi has been my service advisor for several years.

Brandi has been my service advisor for several years. She's very efficient, friendly and courteous. She's a pleasure to work with.

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  • Overall experience 5.0
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Dealer response

Hi, thank you so much for your feedback! Brandi will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Christian was great - very responsive, very knowledgeable

Christian was great - very responsive, very knowledgeable and went out of his way to make us feel comfortable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Christian will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I had a great buying experience with BMW of Silver

I had a great buying experience with BMW of Silver Spring. I got a great deal on a new X7, but the knowledge, courtesy, and professionalism of the sales team made this buying experience exceptional. I worked with David Strassman and Nick de Franceaux. They listened to what I was looking for, never pressured me, were honest and transparent, and got me the right vehicle at a very good price. I would absolutely recommend this dealership to anyone interested in BMW.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Rick, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Harold Shelby is a great salesman that made buying a BMW

Harold Shelby is a great salesman that made buying a BMW and awesome experience. He went above and beyond.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Scott, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!