Chapman Ford

4.9 out of 5 4.9
Rectangle 48
Sales 8:00 AM - 5:00 PM
Service Closed

Chapman Ford Hours

Sales

Monday

8:00 AM - 9:00 PM

Tuesday

8:00 AM - 9:00 PM

Wednesday

8:00 AM - 9:00 PM

Thursday

8:00 AM - 9:00 PM

Friday

8:00 AM - 9:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

8:00 AM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2011

Chapman Ford at 7100 E. McDowell Road is your Phoenix Ford dealership in Scottsdale, Arizona. We feature a full inventor

...

y of Ford cars, Ford trucks and Ford SUVs. Our website includes actual photos of new and used Ford trucks and cars in stock. Our website is part of our ongoing effort to provide our customers with convenient access to useful information and satisfying service. Use our site, www.chapmanfordaz.com, to locate your next Ford in Phoenix, visit our interactive service center to schedule service, download service coupons, view recall information and explore your Ford's options. Or, give us a call at (480) 516-0088.

"Arizona's newest Ford dealer!"

Service

Oil, Filter Change

$29.95

Check Engine Light Diagnosis

Complimentary

Power Steering Service

$79.95

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
494 lifetime reviews. Includes reviews of Chapman Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 27, 2019

    We recently purchased a Ford fusion Energi with the help of Dedrick and the rest of the team. We had a wonderful experience and are extremely pleased with... our purchase. We feel we were treated fairly, professionally and with respect at all times. We will definitely be back for future purchases. Well done!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, Thank you so much for the positive feedback. We love having you as a valued customer and we look forward to providing you with this same high...-level service for many years to come. Let us know if we can ever be of service. Your Friends at Chapman Ford Scottsdale

  • 5.0 out of 5
    December 26, 2019

    Called with dead battery, able to get it jumped and brought in for immediate replacement at Chapman Ford Quick Lane Service. Was from out of town and... am impressed with timely and polite service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your positive feedback; our service department cannot appreciate your review enough. Wishing you many happy and safe miles. Yo...ur Friends at Chapman Ford

  • 5.0 out of 5
    December 21, 2019

    We had a wonderful experience today at Chapman Ford. Dedrick was extremely helpful patient, friendly. everyone was amazing to deal with for our purchase.... We will definitely be back for any future purchases. Thanks!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words, your purchase and your feedback on our dealership. We are very happy to hear that Dedrick gave you the best experience ...possible when visiting Chapman Ford. We look forward to continuing working with you in the future and appreciate your loyalty to us.Your Friends at Chapman Ford

  • 5.0 out of 5
    December 19, 2019

    Morgan & service staff did a used vehicle inspection on my F150 and also fixed two other small issues in the cab. Morgan & service staff were friendly,... timely and great to work with. I will definitely call Morgan in the service department at Chapman Ford Scottsdale if I need future service on my F150.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! We are happy to hear that you had a great service experience and that Morgan gave you the best service possible. We appreci...ate your patronage and feedback and look forward to serving you again.Your Friends at Chapman Ford

  • 5.0 out of 5
    December 13, 2019

    Thanks Derick for getting me a car and did whatever it took to give the best options and opportunities you thank you and more for helping. Sincerely Senobio,

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear that you had a great car buying experience with Derick . We hope that you love your new vehicle and we look forward to working wi...th you in the future. Wishing you many happy and safe miles.Your Friends at Chapman Ford

  • 5.0 out of 5
    December 8, 2019

    Very knowledgeable and transparent. As a first time buyer I felt very comfortable and like I was in good hands. I got the exact car I was looking for.... Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience... at our dealership. Wishing you many happy and safe miles.Your Friends at Chapman Ford

  • 5.0 out of 5
    December 6, 2019

    Having bought cars before, I typically expect the worst walking into dealership. It was a pleasant surprise to work with Dedrick who not only was polite... and cared about what I had to say, but he also made the process easy and hassle-free. From test driving the vehicle, to taking all my information, and leading us into the financing process, it could not have been easier to buy our vehicle. We expected to have it three days later which was no problem, but Dedrick was able to have it ready to go by the end of the process. I would highly recommend him to anyone looking to purchase a new vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We greatly appreciate you taking the time to leave a positive review. We are always here to better serve you. Wishing you happy and safe miles. Your F...riends at Chapman Ford

  • 5.0 out of 5
    November 20, 2019

    Dedrick really made my purchase of a new Ford Ranger as smooth as possible. Pure friendly and none of the pushy business. I pretty much set the price and... my terms and we made a deal as easy as that.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. If you get a chance to update your review, p...lease let us know! Your Friends at Chapman Auto

  • 1.0 out of 5
    November 4, 2019

    This is the worst place to buy a car (period). I bought a car from Chapman and I was ripped off, lied to and eventually discarded as a customer altogether.... Fortunately, I have moved on and anytime I see "CHAPMAN" in the advert - I know to avoid at all cost.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Johnny P, Thank you for bringing your concerns to our attention, we appreciate your feedback on our dealership. We would love an opportunity to addre...ss your concerns but certainly, understand if you are not open to doing that at this time. If you should change your mind and would like to come in and meet with our new management staff; we would welcome the opportunity to attempt to resolve your concerns. We wish you all the best in your future endeavors. Jamie Palmisano Internet Director JP@chapmanauto.com 480-425-5902

  • 1.0 out of 5
    October 25, 2019

    This is the worst place to buy a car (period). I bought a car from Chapman and I was ripped off, lied to and eventually discarded as a customer altogether.... Fortunately, I have moved on and anytime I see "CHAPMAN" in the advert - I know to avoid at all cost.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I already spoke with manager after manager and eventually the owner, Baxter Chapman (before he passed away). There is nothing you can do to undo my ex...perience. Chapman Ford was a horrible experience.

View More Reviews