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Chapman Ford

(680 reviews)
Visit Chapman Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (480) 648-2020 (480) 648-2020
Used (480) 619-5554 (480) 619-5554
Service (480) 648-0560 (480) 648-0560

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Ford from DealerRater.

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He was amazing super nice guy, good listener and a

He was amazing super nice guy, good listener and a charismatic personality I will hire him for my team!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

Located in scottsdale, Arizona the dealership was very

Located in scottsdale, Arizona the dealership was very clean and respectful while providing good service.

Rating breakdown (out of 5):
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  • Overall experience 3.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Daniel A., We strive to provide 5 star service. Please don’t hesitate to contact me to discuss our 3 star rating. Thank You, Robert Rose Service Director Chapman Ford (480) 212-4781 x1020

Michael was extremely professional.

Michael was extremely professional. I would highly recommend him for any transaction. he was able to handle all negotiations leaving both parties feeling very satisfied. 10 out of 10.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to see that you had a good experience with Michael. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

Christian Patrick helped me make the process to buying my

Christian Patrick helped me make the process to buying my Lincoln Nautilus not only easy but fun. He is an absolute pleasure to work with and I will definitely consider him in the future for any other purchase needs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your experience with Christian Patrick. We look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

I have been looking for a SUV for a while, went on

I have been looking for a SUV for a while, went on Chapman fords website Christian gave me a call I told him what I was looking for he was very polite said he had a black SUV at a different location. Brought it up to Scottsdale made an appointment with me to view it. I ended up buying the SUV and I couldn't be any happier. I would definitely recommend Christian and Chapman ford to anyone who is interested in buying a new car or used!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to see that you had a good experience with Christian. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

Everyone was very friendly and knowledgeable.

Everyone was very friendly and knowledgeable. it was a great experience. I would recommend them with my friends and family

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

Christian helped us purchase a new Ford Platinum Escape

Christian helped us purchase a new Ford Platinum Escape right after it rolled off the truck. He assisted us in getting the vehicle transported to our home in Salem, OR with no problems at all. The whole process was smooth as silk?? Christian was a great salesperson and I'm sure we wouldn't have purchased the vehicle if it wasn't for him. We had intentions of purchasing that day-just hanging out while the service department changed the oil/filter in our car. Hats off to Christian. You have a great salesperson!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to see that you had a good experience with Christian. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

Christian Patrick was excellent and well knowledged.

Christian Patrick was excellent and well knowledged. Gave me a great experience and great service!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to see that you had a good experience with Christian Patrick. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

Consumer response

Christian Patrick gave great service. Everyone should go to Christian for a good deal and great service.

Christian and Chapman Ford showcased professionalism,

Christian and Chapman Ford showcased professionalism, quick action, genuine care for the customer, and met my needs across the board as a return customer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with a positive review of your experience with Christian. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

Mike rush very helpful and transparent on purchase of my

Mike rush very helpful and transparent on purchase of my 2024 raptor very good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to see that you had a good experience with Mike. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.