Reviews
BEST SALESMAN EVER!!
Jason is AMAZING! He was honest, helpful and patient throughout the whole process! ( all 5 months of it)!!!! I highly recommend him to anyone buying a car. He went above and beyond!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear Jason took such great care of you, Alexandra ! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952
I love Napleton
I bought a car from here a couple of years ago and Napleton treated me really good. It was time for my brother to buy a car and the gave him the same great experience! Thank you John for everything!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
we are so pleased you enjoyed your visit enough to bring your brother in!! it's experiences like yours that really keep us motivated. We sincerely thank you for the positive review, and look forward to seeing you again soon! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952
Great experience
Traded in my lease and purchased a new Wrangler. The buying experience was great and Jason was very helpful in getting me where i needed to be .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear Jason took such great care of you, ! Thank you so much for your feedback! We hope you have a great day! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952
Excellent customer service
We were just looking and not planning to purchase on the day we met Jared. He helped us search out the car we wanted. Low pressure. He made it a deal we couldn't pass on. We still feel we were treated well, by friendly people, got a great deal, and we love our new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love that you love your new car and we are very happy that Jared and the rest of our staff provided you with such a positive experience! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952
GREAT EXPERIENCE !!!!
Very helpful , very kind , was honest throughout the whole process. I came in with one goal and I told him that goal . Helped me achieve that goal by being a great salesmen
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear our Staff took such great care of you, Thanks for taking the time to leave us this information about your recent visit. Take care! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952
I'm thrilled!
My salesman did a very good job of explaining all the features and helping me and my buddy get financed. Can't say enough good things about Napleton. Bam baby!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
BAM BABY!!! Please let us know if there is anything else we can do for you; we are more than happy to help! , we're glad you had such a wonderful experience with us! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952
Took 7 hours to buy a car!
Took 7 hours. They jacked up the price 6000.00! Told we HAD to get extended warranty for 2.5k. They are thieves and scammers.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to Roger Clegg our Customer Relations Manager at (847) 797-4952 at your earliest convenience and we will do our best to resolve this with you.
a Dealership that’s true to it word.
The entire experience was a pleasure. Great customer service from beginning to end. Robert listened and found something for me instantly. He was very thorough in how the transaction was unfolding. A great asset to Napleton!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations ! It is great to hear Robert was knowledgeable and pleasant to work with. Thank you for the great review! ! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952
Got exactly what I wanted
I got the car I wanted and the deal I wanted. What more can I say? Jerry made it happen; he was honest and didn't try to sell me something over and above what I could afford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear Jerry took such great care of you, ! We hope we can continue to be of service to you down the road! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952
Napleton
I honestly didn't think anything was going to happen tonight but John and his manager antar put more money in my trade and gave me a better rate than my credit union! Napleton for life!,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
we're so glad that John and Antar were able to go above and beyond your expectations! , thank you so much for the positive review! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952