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Napleton's Arlington Heights Chrysler Dodge Jeep RAM

(3,389 reviews)
Visit Napleton's Arlington Heights Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (847) 227-1427 (847) 227-1427
Used (847) 227-0351 (847) 227-0351
Service (847) 227-1429 (847) 227-1429

Reviews

(3,389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Arlington Heights Chrysler Dodge Jeep RAM from DealerRater.

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Great car and deal

The staff here are just simply amazing. I bought my first car here and they were very helpful. Wojciech is a great guy. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Great place to buy a car!!!

Great place to purchase the car. I got great deal. The sales person Wojciech was great. He meet our expectations and helped us find right vehicle. I strongly recommend him. Thanks Napleton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jacek,, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon! Douglas Adams 847-797-4952

Great car and deal

Great price, nice service great sale process. Wojciech was nice and great. We are happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alicja, we are so pleased you enjoyed your visit to Napleton's Arlington Heights Chrysler Dodge Jeep RAM! We are always more than happy to assist you if anything else comes up. Take care!

The best place to buy car!!!

I just bought a car after lots of looking and many frustrating dealings at other dealers. my experience here was painless and Wojciech helped me purchase the vehicle I wanted and made surer I got the deal I wanted. I highly recommend finding him when you come shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michael,, thank you so much for the positive review! Thank you, and have a fantastic day!

Bought a used car

Wojciech was amazing and made us feel comfortable!! 5 stars to him!! Only thing I didn't like about dealership was 'lot' fee they tried to sneak in. Read a different review of it being $700 and they told me it was $1400. I guess clever on their part to get you there but seems dishonest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hello Rahbeen, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Great car, great deal and service!!!

Wojciech is great guy. He made sale process very easy and I got great deal. I can recommend this dealership for anybody. Thanks .......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Great place to buy a car!!!

Great customer service, thanks to Wojciech. Great car !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Maria, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

Very nice and easy

I came into the dealership with my guards up. I was looking for a used vehicle and Chad greeted me at the front door. I told him everything that I had to have and he wasted no time finding me the vehicle that best fit everything that I needed. Once we found the correct vehicle it was quick and easy from then on out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great Place

Wojciech was very helpful l& friendly spent a lot of time with us showed us what we wanted, so he made the sale. Terry and Linda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Terry,, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day. Douglas Adams 847-797-4952

Awesome and Quick Service

Ask for Robbie Adams! He was awesome and treated us like family. Got the best trade in price and was out the door in an hour. Definitely would reccomend to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.