Jake Sweeney Mazda Tri-County

4.1
(754 reviews)
Visit Jake Sweeney Mazda Tri-County
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2017 consumer dealer award View 2 awards
2017 consumer dealer award 2016 consumer dealer award

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New (866) 938-5037 (866) 938-5037
Used (866) 938-9117 (866) 938-9117
Service (866) 939-4415 (866) 939-4415

Inventory

See all 248 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
Jake Sweeney Mazda Your Cincinnati Mazda Dealership
Located at 95 West Kemper Road Cincinnati OH. Jake Sweeney Mazda is your source for new and used Mazda vehicles. Our goal is to make as many OH Mason Hamilton and Loveland Mazda customers as satisfied as possible. It is through treating people right that Jake Sweeney Mazda separates itself from other Mazda Dealers throughout Ohio.
An Easier Way to Buy from Jake Sweeney Mazda

Service center

Phone number (866) 939-4415

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.1
(754 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Recently had the misfortune of dealing with the service

Recently had the misfortune of dealing with the service center at the West location, which apparently operates entirely independently from the "Jake Sweeney" name. Very upset with their communication practices and ended up overpaying for services. Final bill exceeded initial estimate, of which the staff was unwilling to discuss. Went to get diagnostics on my car and after 8 hours of service the original issue remains. Dishonorable

1.0

Recently had the misfortune of dealing with the service

Recently had the misfortune of dealing with the service center at the West location, which apparently operates entirely independently from the "Jake Sweeney" name. Very upset with their communication practices and ended up overpaying for services. Final bill exceeded initial estimate, of which the staff was unwilling to discuss. Went to get diagnostics on my car and after 8 hours of service the original issue remains. Dishonorable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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5.0

We bought a very clean 2017 Mazda CX-5 for our daughter,

We bought a very clean 2017 Mazda CX-5 for our daughter, and we are very pleased with our purchase.

5.0

We bought a very clean 2017 Mazda CX-5 for our daughter,

We bought a very clean 2017 Mazda CX-5 for our daughter, and we are very pleased with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

I'm writing this because I received my title not too long

I'm writing this because I received my title not too long ago. I bought my 2016 Mazda in 2019. I like my Mazda cx-5 AWD which I was told, when it was sold to me, was a Grand Touring because I wanted the towing capacity. The window description didn't include the Grand Touring and the sales person said "oh, that's a mistake, it will be correct on the title". I'm stupid and believed him. When I had to get new tires I realized I was mislead/lied to. The tire size gave it all away. When I paid off the loan and received the title, low and behold, it's not a Grand Touring. We do get taken advantage of and just have to learn from our mistakes. This behavior may be condoned, who knows?

1.0

I'm writing this because I received my title not too long

I'm writing this because I received my title not too long ago. I bought my 2016 Mazda in 2019. I like my Mazda cx-5 AWD which I was told, when it was sold to me, was a Grand Touring because I wanted the towing capacity. The window description didn't include the Grand Touring and the sales person said "oh, that's a mistake, it will be correct on the title". I'm stupid and believed him. When I had to get new tires I realized I was mislead/lied to. The tire size gave it all away. When I paid off the loan and received the title, low and behold, it's not a Grand Touring. We do get taken advantage of and just have to learn from our mistakes. This behavior may be condoned, who knows?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

That was the strangest car shopping experience I've had.

That was the strangest car shopping experience I've had. Drove from out of town, was interested in buying the car. They were not interested in my trade-in and suggested to go to CarMax to get a better deal for the trade-in. Accused me of having a wrecked car, did not ask if it was in an accident. (It wasn't, the bumper was repainted because of scraping it on a pole while turning in to park.) They did not try to engage us as customers, we felt we were an inconvenience to their day. Never even gave the impression that they wanted to sell us the car. We did go to CarMax and they offered us twice the amount, and would have considered buying from them if they had the model we wanted.

1.0

That was the strangest car shopping experience I've had.

That was the strangest car shopping experience I've had. Drove from out of town, was interested in buying the car. They were not interested in my trade-in and suggested to go to CarMax to get a better deal for the trade-in. Accused me of having a wrecked car, did not ask if it was in an accident. (It wasn't, the bumper was repainted because of scraping it on a pole while turning in to park.) They did not try to engage us as customers, we felt we were an inconvenience to their day. Never even gave the impression that they wanted to sell us the car. We did go to CarMax and they offered us twice the amount, and would have considered buying from them if they had the model we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

I had the opportunity to visit Jake Sweeney Mazda

I had the opportunity to visit Jake Sweeney Mazda Tri-County and test drive the 2023 Mazda CX-5, and I must say that both the dealership and the vehicle exceeded my expectations. The dealership was clean, modern, and well-organized, and the staff were friendly and helpful, making the car buying process stress-free. The 2023 Mazda CX-5 is a stunning vehicle. The exterior boasts a sleek and modern design with a bold grille and striking headlights, while the interior is spacious and comfortable with plenty of legroom and headroom. The technology features are also impressive, including a user-friendly infotainment system and a range of safety features that gave me confidence on the road. What stood out to me the most was the CX-5's driving experience. The car handles beautifully, with smooth acceleration and responsive steering, and is also fuel efficient, which is a significant benefit.

5.0

I had the opportunity to visit Jake Sweeney Mazda

I had the opportunity to visit Jake Sweeney Mazda Tri-County and test drive the 2023 Mazda CX-5, and I must say that both the dealership and the vehicle exceeded my expectations. The dealership was clean, modern, and well-organized, and the staff were friendly and helpful, making the car buying process stress-free. The 2023 Mazda CX-5 is a stunning vehicle. The exterior boasts a sleek and modern design with a bold grille and striking headlights, while the interior is spacious and comfortable with plenty of legroom and headroom. The technology features are also impressive, including a user-friendly infotainment system and a range of safety features that gave me confidence on the road. What stood out to me the most was the CX-5's driving experience. The car handles beautifully, with smooth acceleration and responsive steering, and is also fuel efficient, which is a significant benefit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

The 2023 Mazda CX-5 2.

The 2023 Mazda CX-5 2.5 S Premium AWD is a great choice for those looking for a stylish and reliable SUV. The Soul Red Crystal Metallic exterior color stands out, and the Parchment Leather interior creates a luxurious feel. The CX-5 can seat up to five people comfortably and has a sporty look and feel. One of the best things about this vehicle is its fuel economy--24/30 MPG in city/highway driving with an automatic transmission that makes for an easy drive. Overall, the 2023 Mazda CX-5 2.5 S Premium AWD is a solid choice for those looking for a stylish and reliable SUV with great fuel economy.

5.0

The 2023 Mazda CX-5 2.

The 2023 Mazda CX-5 2.5 S Premium AWD is a great choice for those looking for a stylish and reliable SUV. The Soul Red Crystal Metallic exterior color stands out, and the Parchment Leather interior creates a luxurious feel. The CX-5 can seat up to five people comfortably and has a sporty look and feel. One of the best things about this vehicle is its fuel economy--24/30 MPG in city/highway driving with an automatic transmission that makes for an easy drive. Overall, the 2023 Mazda CX-5 2.5 S Premium AWD is a solid choice for those looking for a stylish and reliable SUV with great fuel economy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Drove from Louisville to purchase my vehicle.

Drove from Louisville to purchase my vehicle. Pleasant experience at the dealership. I would buy a car from Jake Sweeny/Jason Vaughn again

5.0

Drove from Louisville to purchase my vehicle.

Drove from Louisville to purchase my vehicle. Pleasant experience at the dealership. I would buy a car from Jake Sweeny/Jason Vaughn again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Prompt response to inquiry.

Prompt response to inquiry. Very professional. Respected our time. Salesman was knowledgeable, but not pushy, with no attempt to upsale.

5.0

Prompt response to inquiry.

Prompt response to inquiry. Very professional. Respected our time. Salesman was knowledgeable, but not pushy, with no attempt to upsale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

Horrible dealership that won't get back to you on issues....

Horrible dealership that won't get back to you on issues. They're all about the same but go silent when you have an issue.

1.0

Horrible dealership that won't get back to you on issues....

Horrible dealership that won't get back to you on issues. They're all about the same but go silent when you have an issue.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Best experience! Keith Jenkins really helped me out and I...

Best experience! Keith Jenkins really helped me out and I now have my new car!

5.0

Best experience! Keith Jenkins really helped me out and I...

Best experience! Keith Jenkins really helped me out and I now have my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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