Jake Sweeney Mazda Tri-County

Great staff, fast service, great communication, great waiting room. Had no problems and would make the drive again.

Bought a car from Brian. He was very helpful and pleasant to work with, a nice change from pushy sales people.

Service on my car was excellent! I have been going to Jake Sweeney Mazda for service on my Mazdas for over 10 years. I have never had a bad experience and I will continue to I go back.

Austin was a very helpful friend! Got me exactly what I needed in a fashionably time !

Recent visit to Jake Sweeney was excellent. Austin checked us in and guided us through, as he accommodated us with rental car, because part needed to be ordered, All employees were polite and helpful. Thank you Austin!

I had a good experience with Jake Sweeney Mazda, Austin wrote me up, Dave perform my service and Adam checked me out. It was flawless. I would recommend This service department

Recently had the misfortune of dealing with the service center at the West location, which apparently operates entirely independently from the "Jake Sweeney" name. Very upset with their communication practices and ended up overpaying for services. Final bill exceeded initial estimate, of which the staff was unwilling to discuss. Went to get diagnostics on my car and after 8 hours of service the original issue remains. Dishonorable

We bought a very clean 2017 Mazda CX-5 for our daughter, and we are very pleased with our purchase.

I'm writing this because I received my title not too long ago. I bought my 2016 Mazda in 2019. I like my Mazda cx-5 AWD which I was told, when it was sold to me, was a Grand Touring because I wanted the towing capacity. The window description didn't include the Grand Touring and the sales person said "oh, that's a mistake, it will be correct on the title". I'm stupid and believed him. When I had to get new tires I realized I was mislead/lied to. The tire size gave it all away. When I paid off the loan and received the title, low and behold, it's not a Grand Touring. We do get taken advantage of and just have to learn from our mistakes. This behavior may be condoned, who knows?

That was the strangest car shopping experience I've had. Drove from out of town, was interested in buying the car. They were not interested in my trade-in and suggested to go to CarMax to get a better deal for the trade-in. Accused me of having a wrecked car, did not ask if it was in an accident. (It wasn't, the bumper was repainted because of scraping it on a pole while turning in to park.) They did not try to engage us as customers, we felt we were an inconvenience to their day. Never even gave the impression that they wanted to sell us the car. We did go to CarMax and they offered us twice the amount, and would have considered buying from them if they had the model we wanted.