Reviews
Write a reviewLinda Is A Pleasure!
I came in to find two cars I saw online. I worked with Linda who was marvelous. She worked with me very patiently. I wasn’t able to buy because of my own situation but she still went above and beyond to give me all of the information needed. I will refer everybody to her and the team at Luxury Motorsports.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Linda did a good job helping me and my wife finance our...
Linda did a good job helping me and my wife finance our car. she was very respectful and made me and my wife laugh constantly to waste time and get the car. Linda was very patient with us And offer us drinks and snacks very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership unprofessional
Let me start off with saying they are nice when you arrive to the dealership, but once they see a hard process or just don’t want to work with you to get you into the car you want, they become rude they talk over you they try to lie about your credit score like no. I read do my research before going in anywhere. I understand if nothing can be done than it can’t totally understandable. But i feel like you should be polite not rude talking big words when they don’t even know what they’re saying. Not only that but lie after lie and not even remembering what they say,giving one excuse or the other. Never going back do not waste your time.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Searching our records we have no recent credit inquiries from anyone named Julissa. We work with all credit profiles and have an excellent team when it comes to arraigning finance options. Feel free to contact me directly @ 602-569-1400 ask for Kenny
The shadiest dealership I have been to. Their selection...
The shadiest dealership I have been to. Their selection is top notch as far as what we were looking for. But they wouldn't allow us to test drive anything. They said we had to go through pre-approval to be able to test drive. The real kicker? We didn't need financing. We had cash. I'm just questioning why you would make someone go through a long and stressful process and ding their credit for a car that they have never driven. We were interested in three cars, would we have to go through three pre approval processes? That's insane. How are we supposed to even know if A. We like the way it drives (we're a manual family, the way the clutch feels and the shifter operates makes or breaks the deal) and B. You're not trying to pull a fast one when there are issues? All around not a reputable business practice. Makes me as a buyer very uncomfortable. Especially the attitude of the salesmen. That's what really did it. I wonder how much business they've lost with this. Because they just lost a 20-25k purchase today.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Experience
I had done some research prior to heading to the lot. So I pretty much knew what I wanted in terms of make, model, year, style, color, etc. So I also knew the price range that this car should be in. The salesman was attentive and let me take the car for a test drive. The negotiation process was fairly typical, but this was the car I wanted, so I wasn't willing to go through a lot of machinations to talk them down. The sales process went smoothly and we were out the door with our car in a pretty reasonable amount of time!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and the great review
Very nice staff. Would recommend people to come.
Friendly staff, not waiting for hours for paperwork. Very fast. If you like a car or truck. They’ll get you in it. You’ll be happy you came.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
DO NOT DO BUSINESS WITH THEM. They had pulled my credit...
DO NOT DO BUSINESS WITH THEM. They had pulled my credit and taken deposit info, then sold the car out from under me. Robert, the sales manager is responsible for the bullish*t. Tiffany is the only good person there. I hope she goes and works somewhere else.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Experience
Great experience start to finish. Robbe my salesman was friendly, knowledgeable, and worked hard to make everything go quickly and smooth. In regards to quickly, I've bought a lot of cars over the decades and this was about the fastest and smoothest experience I've had. They had everything ready and, when I asked for a different option on the extended warranty, they effortlessly took care of it and had it all printed and ready in minutes. Robert the manager was a pleasure to work with on the back end. The car is a joy so far and I'm very happy. Would definitely recommend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My Experience
Came In worked with a Sales Person Named Robbe. From the moment I called from his response to his dimenor was just outstanding! We came in and bought a Range Rover. His professionalism was just amazing, Great attitude, Confident, and most of all very Understanding. Money Well Spent Thanks Robbe I'll Send Everyone I know to you and your dealership. Thank You Luxury MotorSports!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went there to look at a few vehicles I may of been...
Went there to look at a few vehicles I may of been interested. I asked to test drive an older tesla and Robert the sales manager judged me like I didn't have money. He asked me only way I drive the car is if I want to buy the car. I was amazed he approached me like that stating that they cant put miles on vehicles after I just test drove a tahoe there that cost more then a 14 tesla s. How am I supposed to buy a car without test driving I asked. He made a bunch of crap excuses and was judging me the entire time. Little does he know I make 7 figures and an 800 credit score. The guys are old time hustlers with no respect.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car