Reviews
Great Service !!!
BOCH Honda West has a great service center besides their dealership. Always professional, courteous and helpful. Very easy to make an appointment. Thank you very much !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi PeterJP! Thank you so much for your 5 star rating and review! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com 978-589-4913
Conveniently located and good service hours. Everyone in...
Conveniently located and good service hours. Everyone in service department is professional, courteous and knowledgeable. For issues that require service at the dealership, this is a very good operation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Michele! Thank you for your 5 star rating and review! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com
Very Satisfied Customer
My daughter bought a Honda Pilot and she is very satisfied with car. Last year I stopped by the Boch lot and saw the Passport. I really liked the look of the car. Boch West is very convenient for me so I wanted to buy the car if the deal was right. The show room was very impressive even with the Covid restrictions. All the employees were professional and pleasant. Robert took care of me and we closed a superior deal for the car. I would definitely recommend Boch to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi JOHNDAVIDSON3! Thank you so much for your 5 star rating and review! We appreciate it! Enjoy your car! Emma Carney Customer Relations Manager ecarney@boch.com
This is the 3rd Honda I've bought at Boch Honda West and...
This is the 3rd Honda I've bought at Boch Honda West and it seems like I always get the most awesome deals. No hassle shipping with these guys because they know they have the lowest prices and cars with real low mileage at good prices. Boch West keep up the good work. Enrique L
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi ACURAHENRY1957! Thank you for your 5 star rating and review! Enjoy your new car! Emma Carney Customer Relations Manager ecarney@boch.com
Brought my car to be serviced back in March and they...
Brought my car to be serviced back in March and they ruined my car. I could write a book about my experience but it would be a waste of my precious energy since they do not care about the customer and are some of the most Shady people I have ever dealt with . Showed no remorse and I will never return to them for anything ever again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi SCXIC077_A Im sorry to hear about what has happened here. Please reach out to me with more details regarding this matter. Thank you. Emma Carney Customer Relations Manager ecarney@boch.com 978-589-4913
everything fine, missed coffee,
greeted quickly, , inspection done within an hour. like that the car is waiting inside. the new cash better policy will take some time for me to adj.= good cheerful service] thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Geopb345! Thank you for your 5 star rating and review! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com
The salesman was knowledgeable and friendly. He also gave...
The salesman was knowledgeable and friendly. He also gave us the information about a lease or buy the vehicle that we were interested in buying
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi eskoa Thank you for your 5 star rating and review! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com
It’s a total disaster experience. No single word from...
It’s a total disaster experience. No single word from them is true. Not responsible, not respect to customers. I would give them zero star if there were
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello. Im sorry to hear about what has happened here! Please reach out to me with more details regarding this matter! Thank you! Emma Carney Customer Relations Manager ecarney@boch.com 978-589-4913
Easy process. Anthony was very attentive and explained...
Easy process. Anthony was very attentive and explained everything clearly... Highly recommend. The dealer was very clean. Only thing about the place was hand sanitizer without proper label. It is required that hand sanitizer disclosed the list of ingredients for safety.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello oteroliz! Thank you for your 5 star rating and review! Emma Carney Customer Relations Manager ecarney@boch.com
Great service. Quick service. Getting an appointment was...
Great service. Quick service. Getting an appointment was not a hassle at all. They let me know on text when my car was ready. That was very convenient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Aravind! Thank you for your 5 star rating and review! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com