Nucar Honda of Westford

Had a wonderful experience at Boch Honda. The staff were friendly and treated us with respect. Ali our sales consultant was up beat and listened to our needs and found the perfect car for us!

I am glad to see Friendly, warmly, knowledgeable people.We had frank and thoughtful negotiation. It is a pleasant experience. We have an ideal car.

I set up a service appt. a week and a half ahead of time. Explained I had a lease through the dealership with the tire and rim protection. Told the rep I had a damaged tire that would need to be replaced. Rep asked and was given tire info. I got to my 10am appt at 945. Service rep explained tire and rim protection service can take an hour to two which was fine. After an hour and a half, service rep came to the waiting room to let me know it would be at least another THREE hours because they didn't have the right tire. Had to leave to pick up my son from school and drive 40 minutes back again to have the tire finally replaced. Except now on the way home, it was rush hour and took over an hour an a half to get back. You stole my entire day for one tire...that's service!!! :-(

Took my car for inspection and it took 45mins to complete as told by Rebekah. Lounge is great, enjoy free coffee and internet. Will got for next major service to see the service quality.

They offered hassle free warranty service on the same day I called. The wait time and results were just as outlined. Although the mechanic who checked my vehicle created a lengthy list of other items that weren't necessary at the moment, the service representative was completely understanding and polite when I said I would have that work done later by my own mechanic.

I am always satisfied with the service I receive at Boch Honda West except this time I was a bit disappointed. After leaving the dealership; I noticed something really minor seemed “off” and I immediately called and spoke to someone who said the gentleman who had been helping me would return my call as soon as he finished with his present customer. Three days later and no call.

I went in knowing what I wanted, and David was excellent in facilitating this. He got me what I wanted, and I drove away happy.

Not sure what is going on. My Honda Accord has 32k miles and I’ve got it serviced at the Boch Westford 4-5 times already. 1st visit was great and felt trustworthy but ever since then the service has dropped their game. Every time I leave the dealership after an oil change and tire rotation, my engine and tire indicator turns ON after driving off. At first I was nice about it and thought everyone makes mistakes, but this happens every service. There is nothing wrong with my car. Ive learnt how to reset the settings myself and I basically gave up. Last service they gave me a complementary oil change which was nice of them to do but my last visit, I was promised a $10 off coupon and never got it, my oil maintenance Code still states that I need to change my oil and filter, and I got a ridiculous estimate of getting new tires that cost $1200 which the numbers don’t add up. Tires alone cost $700, not sure how to increases to $1200. Must be the premier package. sorry guys but I can’t continue to bring my car to someone that I can’t rely on, it was great for me because I live 10 minutes away but i rather travel more to get the proper work done with no worries.

I bought my 2019 ridgeline last year and have been pleased with Service every time I’ve gone in thank you for a great job!

Anthony Ferreira provides great customer service. He is always so friendly and helpful and gives an accurate estimate of how long repairs to your car will take