Hendrick Kia of Cary

4.6
(411 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

Reviews

4.6
(411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

The experience with Paulo Morales was amazing and

The experience with Paulo Morales was amazing and wonderful. So a dealership is the best

5.0

The experience with Paulo Morales was amazing and

The experience with Paulo Morales was amazing and wonderful. So a dealership is the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Maria Bello, thank you for your kind words and this wonderful review!

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5.0

The experience with Paulo Morales was amazing and

The experience with Paulo Morales was amazing and wonderful And excellent people and great dealer

5.0

The experience with Paulo Morales was amazing and

The experience with Paulo Morales was amazing and wonderful And excellent people and great dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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4.0

Amber was fantastic to work with.

Amber was fantastic to work with. She was patient and didn’t try to push any vehicles on us. We called ahead about the vehicle we were interested in and she had it waiting for us. Not to mention she went through all the accessories on each car. I dread the car buying process but Amber made it less painful. I would highly recommend her.

4.0

Amber was fantastic to work with.

Amber was fantastic to work with. She was patient and didn’t try to push any vehicles on us. We called ahead about the vehicle we were interested in and she had it waiting for us. Not to mention she went through all the accessories on each car. I dread the car buying process but Amber made it less painful. I would highly recommend her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lillian, we are glad we could help!

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5.0

Excellent Experience

Recently leased a Kia Telluride. Mustafa, our salesperson was wonderful. Very responsive, adjusted to my communication preferences throughout the process and was nicely proactive, never pushy.

5.0

Excellent Experience

Recently leased a Kia Telluride. Mustafa, our salesperson was wonderful. Very responsive, adjusted to my communication preferences throughout the process and was nicely proactive, never pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Proudkiaownerx3, thank you; we appreciate your feedback!

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5.0

Kia K5!

Getting to the lot I immediately met up with Danielle who kindly escorted us around and gave us all the information we could ask for when looking into buying a new car. The business was a bit busy that day but she gave us plenty of attention and refreshments to keep us going. Overall the process was painless and I was able to leave with a new car that day.

5.0

Kia K5!

Getting to the lot I immediately met up with Danielle who kindly escorted us around and gave us all the information we could ask for when looking into buying a new car. The business was a bit busy that day but she gave us plenty of attention and refreshments to keep us going. Overall the process was painless and I was able to leave with a new car that day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Travis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Kia of Cary.

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5.0

I came to the dealership for information on a Chevy

I came to the dealership for information on a Chevy Colorado. I met salesman Trevan Lawrence. He was attentive, kind, answered all my questions and took me on a test drive. All around fabulous experience! Thank you!

5.0

I came to the dealership for information on a Chevy

I came to the dealership for information on a Chevy Colorado. I met salesman Trevan Lawrence. He was attentive, kind, answered all my questions and took me on a test drive. All around fabulous experience! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Mrtaylor123, we're so glad that we were able to go above and beyond your expectations!

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5.0

Personal Best

Thank you for getting me in on time and getting out at a reasonable time.

5.0

Personal Best

Thank you for getting me in on time and getting out at a reasonable time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Pd, thank you so much for your high rating!

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5.0

Kia Telluride

Quick and easy Mr. Morales really helped out and provided as much help as he he could

5.0

Kia Telluride

Quick and easy Mr. Morales really helped out and provided as much help as he he could

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kenohe Leonor, we're so glad that we were able to go above and beyond your expectations!

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5.0

Customer

Thank you to Chase for the help with purchasing my new car. He made it easy and answered all the questions we had

5.0

Customer

Thank you to Chase for the help with purchasing my new car. He made it easy and answered all the questions we had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Kia of Cary.

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5.0

Paulo es un gran vendedor, no pone presión y conoce muy

Paulo es un gran vendedor, no pone presión y conoce muy bien el producto. No pude comprar el vehículo debido a mi situación crediticia pero apena me sea posible regreso donde el

5.0

Paulo es un gran vendedor, no pone presión y conoce muy

Paulo es un gran vendedor, no pone presión y conoce muy bien el producto. No pude comprar el vehículo debido a mi situación crediticia pero apena me sea posible regreso donde el

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Edilmajimenezdelevy, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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