Skip to main content

Hendrick Kia of Cary

(682 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Kia of Cary from DealerRater.

Want to share your experience with this dealership?

Write a review

We worked with Ronnie to purchase our pre owned Mazda.

We worked with Ronnie to purchase our pre owned Mazda. He was knowledgeable, easy to work with, and very responsive. We wouldn’t hesitate to recommend working with him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jamie, we're glad you had such a wonderful experience with us!

Rich Sossi helped us with ease to purchase our new

Rich Sossi helped us with ease to purchase our new vehicle. Highly recommend! We will be back in the future. Thank you Kia of Cary NC.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Keri H., we're happy to hear you had such a positive experience with our team!

We worked with Ronnie to purchase our pre owned Mazda.

We worked with Ronnie to purchase our pre owned Mazda. He was knowledgeable, easy to work with, and very responsive. We wouldn’t hesitate to recommend working with him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jamie, we really appreciate your positive review!

I recently had the pleasure of working with Paulo Morales

I recently had the pleasure of working with Paulo Morales when purchasing my new Kia Sorento X-Line SX, and I couldn't be happier with the experience. Paulo went above and beyond to ensure I got the absolute best price possible. He worked tirelessly to find every rebate and discount available, and his honesty and dedication truly stood out. From the moment I walked in, Paulo made the entire process smooth, transparent, and stress-free. His knowledge of the vehicle and financing options was impressive, and I never once felt pressured—just well-informed and genuinely taken care of. Thanks to Paulo, I drove off with a fantastic deal and total peace of mind. I highly recommend him to anyone in the market for a new vehicle and will definitely be doing business with him again in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

I recently had the pleasure of working with Paulo Morales

I recently had the pleasure of working with Paulo Morales when purchasing my new Kia Sorento X-Line SX, and I couldn't be happier with the experience. Paulo went above and beyond to ensure I got the absolute best price possible. He worked tirelessly to find every rebate and discount available, and his honesty and dedication truly stood out. From the moment I walked in, Paulo made the entire process smooth, transparent, and stress-free. His knowledge of the vehicle and financing options was impressive, and I never once felt pressured—just well-informed and genuinely taken care of. Thanks to Paulo, I drove off with a fantastic deal and total peace of mind. I highly recommend him to anyone in the market for a new vehicle and will definitely be doing business with him again in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Gisel Macias, we're glad to hear you enjoyed your visit.

Friendly, courteous & personable.

Friendly, courteous & personable. Came looking for a Telluride, and they got me the right one! Jade was extremely helpful, without pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sandi_chicowlas, we are so pleased you enjoyed your visit to Hendrick Kia of Cary!

I just purchased my 4th with Jon Choi.

I just purchased my 4th with Jon Choi. Always best experience. Thank you Jon Keep up the good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Job Myoung, thank you so much for the positive review!

I was looking for a Kai K4 and they help me to get my

I was looking for a Kai K4 and they help me to get my intrust rate down. They were friendly and help through the whole process. Finally they were took the time to answer all of my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Fredrick, thank you for sharing your positive experience!

When I work with this dealership, I genuinely understand

When I work with this dealership, I genuinely understand what people mean by continued service. My sales representative, Mo, has been exceptional. He helped me secure a great deal on the car I needed, and the customer service was outstanding. From the moment we arrived to the time we drove off, Mo was responsive and attentive to any issues that arose. Even after he was no longer with us, he continued to take care of my concerns promptly and efficiently. I also had the pleasure of working with Ivy Johnson, who is a wonderful individual who goes above and beyond to ensure a pleasant experience for customers. I highly recommend this dealership, its staff, and Mo and Ivy Johnson in particular.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Al Maty, we are so happy to read such a great review about Hendrick Kia of Cary! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Hendrick Kia of Cary.

Dealer response

Al Maty, we are so happy to read such a great review about Hendrick Kia of Cary! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Hendrick Kia of Cary.

I had such a great experience with Hendrick Kia.

I had such a great experience with Hendrick Kia. I was looking to move to a bigger car with great driver assist options and a liftgate. I went in shortly before closing and the fabulous Richard Earl shared great information and options. He followed up the next day and I went back and bought my new Sportage. I highly recommend Hendrick and Richard.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us!