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Hendrick Kia of Cary

(682 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Kia of Cary from DealerRater.

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Keyanka was amazing.

Keyanka was amazing. She listened to us and asked questions. She gave us choices and we would highly recommend Hendrick Kia of Cary. Make sure you ask for Keyanka.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Detriablount, we're happy you found our staff to be so supportive during your experience here at Hendrick Kia of Cary.

Chris Pugh was so helpful in my purchase of my 2023 KIA

Chris Pugh was so helpful in my purchase of my 2023 KIA Niro! I appreciated how well he treated me and everything he did to get me in the right car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Only1godd, we appreciate you taking the time to leave us this feedback!

My sales rep was great.

My sales rep was great. She was very knowledgeable and helpful. She answered every question I asked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Whtuneed11, we're happy to hear you had such a positive experience with our team!

Chris Pugh was the person I dealt with when I bought my

Chris Pugh was the person I dealt with when I bought my 2023 Kia Forte GT yesterday. He was very knowledgeable and helpful to me in making my decision to buy this car. He also has such a warm and friendly demeaner which helped me feel comfortable every step of the way. I will absolutely be referring anyone I know looking to purchase not only a Kia but any new car they would be thinking of buying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

ASK FOR MICKY IS THE MAN

Micky is awesome. We had best car buying experience . If you are looking for a new Kia ask for Micky he will take care of you .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mike, we really appreciate your feedback!

I recently had a fantastic experience buying a car from

I recently had a fantastic experience buying a car from Hendrick Kia, and Chris Pugh made the experience even more memorable. From the moment I walked into the dealership to the test drive to the final purchase, the entire group never pressured me and listened to my budget, preferences, and needs. I recommend the dealership and especially working with Chris!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brent, we are glad we could help!

Ivy was amazing through 14 months of waiting for our

Ivy was amazing through 14 months of waiting for our Telluride. Communication was spot in and the car is all we dreamed it would be. Go see Ivy Johnson at Hendrick Kia of Cary for your next car!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Marysturino049, thanks for your praise and kind comments about our team!

Instead of being stressful, Chris made the car buying

Instead of being stressful, Chris made the car buying process fun. We laughed a lot! He truly was more helpful than I can say. He felt a lot more like an ally going into the process than a salesperson. I would recommend him to anyone, and I don’t say that lightly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Puebar, we're glad you had such a wonderful experience with us!

Had a great experience buying my car here.

Had a great experience buying my car here. Chris made the process easy and enjoyable. I left the shop feeling great about my purchase and look forward to buying my next car here as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Hendrick Kia is a go to spot for your car needs.

Hendrick Kia is a go to spot for your car needs. It is conveniently located and the staff are very helpful. From basic questions (before you buy) all the way to finishing your purchase. Working with Chris P. Was great, he was patient, knowledgeable and very helpful, answering all questions. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kdjhm, we are glad we could help!