Reviews
Totally pleased with the Hendrick Kia experience
From the first moment we stepped foot on the lot until we drove home with our new Kia Telluride, Troy Smith made the entire process completely enjoyable. I was blown away by the way he took the time to show us and demonstrate the remarkable array of features in our new SUV.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Howard Kushner, we're so glad that we were able to go above and beyond your expectations!
Chris P.
Chris P. Was amazing! He helped so much answering all the questions I had and provided help all throughout the process. I am very happy with my K5.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mcaballerohdz, we're happy to hear you had such a positive experience with our team!
We had a great car buying experience at Hendrick Kia.
We had a great car buying experience at Hendrick Kia. Our sales associate, Chris Pugh, was so friendly, helpful, and knowledgeable. He went above and beyond to make sure that I got the car I wanted at the price I needed. He was very responsive to my questions and kept me up to date on the process every step of the way. We will definitely return to Hendrick Kia for our car buying needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cjastzabski, we're glad you had such a wonderful experience with us!
The staff at Hendrick Kia was fantastic.
The staff at Hendrick Kia was fantastic. They were personable and helpful with any questions I had drink the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tysmith33, we really appreciate your positive review!
Troy Smith is a fabulous salesperson to work with.
Troy Smith is a fabulous salesperson to work with. He walked us through the purchase of our new Telluride easily and efficiently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Janesews4u, we're happy to hear you had such a positive experience with our team!
I have purchased 3 vehicles from Hendrick Kia and I have
I have purchased 3 vehicles from Hendrick Kia and I have had a great experience with each purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Madeline Decan, we are glad we could help!
Great staff, very friendly & professional.
Great staff, very friendly & professional. I wasn’t at the point to purchase but will definitely be back when I’m ready to pull the trigger.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joco, thank you for sharing your positive experience!
Hendrick Kia of Cary is a great dealership to work with!
Hendrick Kia of Cary is a great dealership to work with! They will treat you like family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe Myers, we're so glad that we were able to go above and beyond your expectations!
I have had great experiences servicing my vehicle at
I have had great experiences servicing my vehicle at Hendrick Kia. The service department is great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Madeline Decan, we're so glad that we were able to go above and beyond your expectations!
Great service!
The battery on our 2021 Kia Telluride was dead when I tried to start it today, but it didn't act like a typical dead battery. AAA came out and got it going but said something was faulty with the battery. He advised me to not turn it off and take it to the dealer. I took it straight to our Kia dealership without an appointment and spoke with John in the Service department. They expedited the service and I had a new battery in my car later in the afternoon. John was very professional, polite and caring. What a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rc, we are very happy we could provide you with a positive experience!