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Hendrick Kia of Cary

(682 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Kia of Cary from DealerRater.

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Excellent service form the service team.

Excellent service form the service team. One of the best I've been to over the years. From John the service manager to the 3 service advisors they are all great to work with. I would highly recommend them for all your Kia service and parts needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Doyle, thank you for your kind words and this wonderful review!

Great Service at Hendrick Kia of Cary

John, John, Tammi and Jasmine are the absolute best! Go see them to take care of your car. Facilities are clean and pleasant with charging ports for all my equipment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Josh, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

Josh Bateman was very attentive and most helpful with our

Josh Bateman was very attentive and most helpful with our experience today buying a new car .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Gina, we are very happy to have provided you with such a positive experience!

Josh Bateman greeted us after standing there for several

Josh Bateman greeted us after standing there for several minute, had he not spoke when he did we probably would have left . After that everyone was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Stevensloan2174.ss, we're happy to hear you had such a positive experience with our team!

We stopped by this dealership while shopping for a

We stopped by this dealership while shopping for a preowned vehicle. We did not purchase from them as we were just shopping but our experience was still one of the best around. Randy Perry and Mr. Stancil went above and beyond to show us what they had, answer all our questions and were so kind in the process. If you stop by this dealership ask for Randy Perry. He is a super nice young man!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

A & K, we are very happy we could provide you with a positive experience!

Great from start to service

The team at Hendrick Kia is one of the best, from the sales to service you can't get better, from Ivy in Sales to John in service great team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tony, thank you for your kind words and this wonderful review!

I am writing this review to highlight my interaction with

I am writing this review to highlight my interaction with Ivy Johnson. I had quite a few questions regarding the Kia EV6. Ivy patiently and professionally answered my questions. When it came time to negotiate a price, she emailed a detailed worksheet of what was included. She was aware of the situation: I live in CA and was doing the research for my daughter in NC. I voted for the Kia, but my daughter decided on a different manufacturer. I would definitely recommend contacting Ivy Johnson if someone is interested in a car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Cm, we're happy you found our staff to be so supportive during your experience here at Hendrick Kia of Cary!

Kudos to Ivy Johnson

I am writing this review to highlight my interaction with Ivy Johnson. I had quite a few questions regarding the Kia EV6. Ivy patiently and professionally answered my questions. When it came time to negotiate a price, she emailed a detailed worksheet of what was included. She was aware of the situation: I live in CA and was doing the research for my daughter in NC. I voted for the Kia, but my daughter decided on a different manufacturer. I would definitely recommend contacting Ivy Johnson if someone is interested in a car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Cm, we're happy to hear you had such a positive experience with our team!

Great personnel!!!!

Kironde Hearn is very nice and very helpful in helping me with my service contact questions. I got the best car and a super great deal at Kia of Cary, at the automall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Shawn M Gordon! We're so happy we were able to help you out!

Best pre-owned dealership in the Triangle.

Josh Batman is an exceptional salesman. He was very attentive, professional, and knowledgeable. Josh took time to explain every button, dashboard, gearshift and backup camera. He's relatable to the client. I felt I was in excellent hands purchasing my car from Hendrick Kia of Cary and I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dorothy Webster, we are glad we could help!