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This is our second time dealing with Jeremy Ralston and he is the best!! We consider him family!! We make a phone call, strike the deal, drive to Cottage... Grove, and we are in and out of there in less then an hour!! They have a great team there!! Would highly recommend these guys to anyone!! Thanks again!! Melanie H.
The sales person, Phillip Slaubaugh was awesome, making the experience of buying a used truck very pleasant. There was no pressure. He seemed more concerned... with my grandson's needs than he was with making a sell. He was thorough and professional, and up front with information regarding the pickup.
After a lot of research I settled on the Jeep Renegade. I knew I wanted the Trailhawk model for its 8.7 inch ground clearance and capability to tackle... all terrain. Ultimately after a bad experience in the Eugene dealership, my sister suggested I go to Cottage Grove. I cannot express properly how amazing the staff is in Cottage Grove!!! Everyone was friendly, honest, and fair. They showed great integrity in how they treated me and made me feel respected, as well as valued. I could not have asked for a more positive experience! Before I left I made sure to grab some of the staff's cards and have already given a few of them out to friends (who also had bad experiences at the Eugene dealership). I love my Renegade Trailhawk and will certainly go back to Cottage Grove for my next vehicle! ***I went to the Eugene dealership and tried to test drive a Trailhawk, but the lot only had the Latitude or limited models. I called and made an appointment at the Eugene dealership, but when I came in they again didn't have a Trailhawk on the lot (they had one in transit that they wanted me to buy without test driving) and the person I made an appointment with wasn't even in work that day! Worst experience! Most of the sales people acted like I wasn't worth their time.....Beyond disappointed! It is not okay to dink around customers!
Drove from Grants Pass to get our new Ram from Cottage Grove Chrysler Dodge Jeep Ram. What a great experience! Dan, Radio and the entire crew made this... purchase effortless and affordable. Thanks everyone!
Just wanted to thank the staff for a really nice experience. Thank you for going the extra mile to ensure that I was completely satisfied and happy with... my purchase. I look forward to being a return customer!
We bought our second new truck here and the whole experience was great both times. No hassle, bottom line deal from the start and payments in our range.... We are self employed so financing can be a nightmare and they did an awesome job. We are from out of town but will be back when we are ready to purchase another vehicle. I wouldn't go anywhere else! Thank you Jeremy!
My car buying experience was excellent Jeremy Ralston made it so easy and painless for me to purchase my truck I would recommend him to anybody who is... looking to purchase a vehicle he makes the process so simple for you and he is so helpful! He explains everything to you and makes sure you leave the dealership satisfied with your purchase he went above and beyond to make sure that I was happy! Five star rating all the way!
Jeremy and Michael both took such great care of us! It was bu far the easiest car buying experience I have ever had. Thank you so much I love my new Jeep!
I’ve bought a few cars over the years from different dealers and Cottage Grove Chrysler, Dodge, Jeep, and Ram will from now on be my first stop. I’ve always... been a skeptic of car dealers and they went out of their way to prove to me their customers come first. My fiance and I needed a loan for a vehicle and dental work, they took care of everything! We got a better interest rate on the auto than any other banks we had spoke with and a much lower rate for the cash financing! Jeremy the salesmen was caring, fun, and diligent. Dan the service manager was polite and to the point answering all my questions about the warranty. Michael in finance was funny and took the time to listen to my concerns when the first bank turned us down. I hadn’t experienced or have I often heard where a car dealership creates a win win for everyone but they did and quickly too!! If you want a good deal, honesty, and a fun time buying a vehicle, these guys are for you!
I would have to say it was the best experience I have ever had in purchasing a vehicle. I was able to do most of the work via email and phone which made... it so much easier to do since I have to work. Jeremy was great answered all my questions and needs and got me into the jeep that I wanted. Thank you JCDR