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World Kia Joliet

(1,294 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(1,294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Terrible Experience!!!!

This place lied to me just to get me in the door. They called and harassed me all week encouraging lies such as "The lender already released the funds to dealership for the vehicle You chose". They told me I was approved! They lied to me.. not only did they lie but they tried absolutely nothing to help me actually get in a vehicle! I was denied for something I was supposedly already approved for. Smh its a disappointment and extreme let down by a place that promises and guarantees so much to they customers. Do not shop this dealership!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Yesi Flores was wonderful in helping me upgrade from a...

Yesi Flores was wonderful in helping me upgrade from a Kia Forte to a Sportage. Very happy with the services. I will definitely return for future car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Whitney went beyond and above for us and we are so...

Whitney went beyond and above for us and we are so thankful for her I would recommend her to others she got the job done and was friendly kind outgoing and very helpful thank you for everything we appreciate you The Jefferson’s

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our sales person was knowledgeable and personable. Window...

Our sales person was knowledgeable and personable. Window sticker left out a charge that we had to dig for. Good experience overall. Back to Kia.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Rudy was awesome, he was very knowledgeable and...

Rudy was awesome, he was very knowledgeable and understood my situation better than most, I'm very happy with my new kia k5,thank you Rudy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Came to trade in my Kia Forte and left with a Kia K5 Gt!...

Came to trade in my Kia Forte and left with a Kia K5 Gt! This car is Amazing! You will not regret coming to purchases your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Im very thankful to diane Everything went well and i...

Im very thankful to diane Everything went well and i got a car immediately without downpayment and she answered my questions With patience and process all paper work. She is a nice sales lady and i appreciate her help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Timothy Chima and Luis Soto were beyond amazing. Hassle...

Timothy Chima and Luis Soto were beyond amazing. Hassle free negotiation and they were kind enough to work with me over the phone, which was greatly appreciated in times of COVID. They beat out all Kia Dealers on our new Gray Wolf Telluride SX prestige and we are extremely happy customers. Thank you gents!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We really enjoyed working with Paul. He was pleasant,...

We really enjoyed working with Paul. He was pleasant, knowledgeable, honest and easy to work with. We recommend Paul to anyone looking for a Kia. The finance department was organized and Paul easily walked us thru the paperwork. Good experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Super great guy get the job done you’ll be very happy...

Super great guy get the job done you’ll be very happy with the service I will refer him to all my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.