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Meet Eloise Zarco

Eloise Zarco headshot
Service BDC
(7 reviews)

Reviews

Everybody that helped make my Dad’s birthday very special

Everybody that helped make my Dad’s birthday very special meant the world to him! Team effort was shown to the highest max of comprehension. Dad is so happy with his new car and Laura and the team was so kind and it made his birthday unforgettable. Thank you for all the kindness that you shown my Dad and to me it’s very appreciated :) Couldn’t be more then happy to join this family :)

Dealer response

Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and your dad! We're happy that you both had such a positive experience. Anthony Manteca - amanteca@cityvwchicago.com

Excellent service helpful with the trading and pay really

Excellent service helpful with the trading and pay really good price for your car recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Anthony Manteca - amanteca@cityvwchicago.com

Amazing experience

Everyone was welcoming ,honest and caring for what I was looking for . Explained all the new technologies on the vehicle and it's purposes. Treated like family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience with City VW has been very positive from

My experience with City VW has been very positive from buying the car, service and then finally selling the car back to the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Justin has been my guy since I came in about 6 months ago...

Justin has been my guy since I came in about 6 months ago and has been nothing but helpful. Makes choosing an auto shop and painless. If you have a Volkswagen or any other German made car this is the shop to choose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I came in for service and ended up leaving with a new...

I came in for service and ended up leaving with a new car! I was looking to upgrade for a while and finally JP showed me a really nice Passat TDI. The buying experience was very smooth and JP helped through the whole process, highly recommend working with him! Best prices in the area. Justin in service is amazing as a I had to get a DSG service, had me in and out in an hour same day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Got the car I came in to get

David, helped me get the car I came in to get. They found the auto and we proceeded with the process. It was easy and in the meantime was able to test drive a similar vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.