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Volkswagen of West Islip

(153 reviews)
Visit Volkswagen of West Islip
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (631) 230-4387 (631) 230-4387
Used (631) 230-4365 (631) 230-4365
Service (631) 230-4351 (631) 230-4351

Inventory

See all 290 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2024.
Welcome to Volkswagen of West Islip, your trusted destination for all things Volkswagen in Long Island! We offer a wide selection of new and certified pre-owned vehicles, from the sporty Golf to the versatile Atlas. Our friendly and knowledgeable staff is dedicated to helping you find the perfect car that suits your lifestyle and budget. Our state-of-the-art service department, staffed by certified technicians, ensures your vehicle remains in top condition with routine maintenance and genuine parts. At Volkswagen of West Islip, we prioritize customer satisfaction and strive to make your car-buying experience enjoyable.
Customers for Life!

Service center

Phone number (631) 230-4351

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We always go and see Pablo he goes above and beyond to

We always go and see Pablo he goes above and beyond to help us. Pablo explained all the numbers from start to finish. He is always honest and treats you like family. Highly recommend VW of west islip go see Pablo you will not be disappointed.

We always go and see Pablo he goes above and beyond to

We always go and see Pablo he goes above and beyond to help us. Pablo explained all the numbers from start to finish. He is always honest and treats you like family. Highly recommend VW of west islip go see Pablo you will not be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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If you are looking for a trustworthy honest and caring

If you are looking for a trustworthy honest and caring salesman please be sure to speak with Pablo. He went above and beyond to make sure my family was satisfied and was laid-back and welcoming. Pablo took his time to explain everything he possibly could to us, and he did not leave a single detail out. He was fast, paid attention to every detail, he was patient with us, and answered every question we had. He knew exactly what we were looking for even when we weren’t sure. We could not be happier with our experience. Everyone dreads car dealerships and salesman, but if you want a friendly experience, and you want to sit with someone that won’t take advantage of you or your wallet please go see Pablo, I promise it will be the best decision you ever made.

If you are looking for a trustworthy honest and caring

If you are looking for a trustworthy honest and caring salesman please be sure to speak with Pablo. He went above and beyond to make sure my family was satisfied and was laid-back and welcoming. Pablo took his time to explain everything he possibly could to us, and he did not leave a single detail out. He was fast, paid attention to every detail, he was patient with us, and answered every question we had. He knew exactly what we were looking for even when we weren’t sure. We could not be happier with our experience. Everyone dreads car dealerships and salesman, but if you want a friendly experience, and you want to sit with someone that won’t take advantage of you or your wallet please go see Pablo, I promise it will be the best decision you ever made.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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If you are looking for a Volkswagen, VW West Islip is the

If you are looking for a Volkswagen, VW West Islip is the place to go. This was my second time working with them. I was lucky enough to work with Pablo Courtade and Sean Rickard. Both extremely knowledgeable, professional and beyond friendly. With everyone's busy schedules, finding time for car shopping can be a challenge, but this team made the process incredibly quick and seamless saving time and hassle while still providing a great selection. This was definitely by far my best experience.

If you are looking for a Volkswagen, VW West Islip is the

If you are looking for a Volkswagen, VW West Islip is the place to go. This was my second time working with them. I was lucky enough to work with Pablo Courtade and Sean Rickard. Both extremely knowledgeable, professional and beyond friendly. With everyone's busy schedules, finding time for car shopping can be a challenge, but this team made the process incredibly quick and seamless saving time and hassle while still providing a great selection. This was definitely by far my best experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

J, Thank you for sharing your experience with us. We are pleased to hear that your service experience with Pablo and Sean was so exceptional that you continue to return to our dealership. Thank you for your loyalty and we look forward to the next opportunity to service your vehicle needs again in the future.

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I had a fantastic experience working with Pablo at

I had a fantastic experience working with Pablo at Volkswagen. From the moment I walked in, he was friendly, knowledgeable, and genuinely listened to what I was looking for. Pablo made the car-buying process smooth and stress-free, answering all my questions with patience and professionalism! I never felt pressured, which I really appreciated. Pablo went above and beyond to make sure I was comfortable and confident in my decision. I highly recommend Pablo to anyone looking for a new or used car—absolutely top-notch service!

I had a fantastic experience working with Pablo at

I had a fantastic experience working with Pablo at Volkswagen. From the moment I walked in, he was friendly, knowledgeable, and genuinely listened to what I was looking for. Pablo made the car-buying process smooth and stress-free, answering all my questions with patience and professionalism! I never felt pressured, which I really appreciated. Pablo went above and beyond to make sure I was comfortable and confident in my decision. I highly recommend Pablo to anyone looking for a new or used car—absolutely top-notch service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

G, On behalf of all of us here at- Volkswagen of West Islip, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Pablo is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town in your new car!

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Decided to treat myself to a new vehicle this weekend and

Decided to treat myself to a new vehicle this weekend and I couldn’t be any more pleased than how that venture turned out after dealing with the staff at VW of West Islip and Pablo Courtade who was patient and informative throughout the entire process.

Decided to treat myself to a new vehicle this weekend and

Decided to treat myself to a new vehicle this weekend and I couldn’t be any more pleased than how that venture turned out after dealing with the staff at VW of West Islip and Pablo Courtade who was patient and informative throughout the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review! We are honored that you took the time to visit us, and we are pleased to hear that Pablo was both helpful and informative. Our guest's satisfaction is our utmost priority. Wishing you the safest of travels- on behalf of the entire team!

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Pablo our salesman was great.

Pablo our salesman was great. He helped us find exactly what we were looking for. Never felt pressured nor did he try to upsell us. He listened to our wants and needs and was great throughout the whole process. I would recommend Pablo and the VW west Islip team to anyone who is looking for a new car

Pablo our salesman was great.

Pablo our salesman was great. He helped us find exactly what we were looking for. Never felt pressured nor did he try to upsell us. He listened to our wants and needs and was great throughout the whole process. I would recommend Pablo and the VW west Islip team to anyone who is looking for a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you leaving Pablo this positive review and recommendation! We strive for 100% customer satisfaction, and we are glad that Pablo provided you with a smooth, pressure-free experience. Congratulations on your new ride! If there is ever anything more that Pablo and the team may help you with, please do not hesitate to give us a call.

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⭐️⭐️⭐️⭐️⭐️ Unmatched Service from Pablo Cortade at West

⭐️⭐️⭐️⭐️⭐️ Unmatched Service from Pablo Cortade at West Islip Volkswagen! I can’t say enough great things about my experience with Pablo Cortade at West Islip Volkswagen. From the moment I walked in, Pablo treated me like family—not just another customer. His professionalism, honesty, and deep knowledge of every car, truck, and SUV on the lot made the entire process smooth and stress-free. Pablo took the time to truly understand what I needed, worked within my budget, and never once made me feel pressured. He answered every question with patience and made sure I felt confident and comfortable with my decision. That kind of service is rare these days—and it’s why I will ONLY buy my vehicles from Pablo from now on. If you’re in the market for a new or used vehicle, do yourself a favor and go see Pablo Cortade. He’s the real deal, and you’ll leave knowing you made the right choice. Trust me—you won’t want to go anywhere else after working with him! JT

⭐️⭐️⭐️⭐️⭐️ Unmatched Service from Pablo Cortade at West

⭐️⭐️⭐️⭐️⭐️ Unmatched Service from Pablo Cortade at West Islip Volkswagen! I can’t say enough great things about my experience with Pablo Cortade at West Islip Volkswagen. From the moment I walked in, Pablo treated me like family—not just another customer. His professionalism, honesty, and deep knowledge of every car, truck, and SUV on the lot made the entire process smooth and stress-free. Pablo took the time to truly understand what I needed, worked within my budget, and never once made me feel pressured. He answered every question with patience and made sure I felt confident and comfortable with my decision. That kind of service is rare these days—and it’s why I will ONLY buy my vehicles from Pablo from now on. If you’re in the market for a new or used vehicle, do yourself a favor and go see Pablo Cortade. He’s the real deal, and you’ll leave knowing you made the right choice. Trust me—you won’t want to go anywhere else after working with him! JT

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

John, Thank you for taking the time to leave Pablo this amazing review! We are honored to have had the opportunity to work with you, and we are thrilled that he provided you with the quality care that you deserve and ensured your experience with us was as seamless as possible. He will be delighted to know how confident you are in his efforts. On behalf of the entire team- we warmly congratulate you on your new ride! Safe travels.

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Pablo was very attentive , positive and helpful .

Pablo was very attentive , positive and helpful . He was very professional and made the process easy and smooth. We came back 3 times cause we was not sure if we was ready to buy, he took his time and went over every detail and made us feel comfortable with no pressure to buy. Our experience with Pablo Courtade was a class act and recommend seeing him if you’re looking to buy.

Pablo was very attentive , positive and helpful .

Pablo was very attentive , positive and helpful . He was very professional and made the process easy and smooth. We came back 3 times cause we was not sure if we was ready to buy, he took his time and went over every detail and made us feel comfortable with no pressure to buy. Our experience with Pablo Courtade was a class act and recommend seeing him if you’re looking to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that Pablo took great care of you. He will be honored to have earned your kind recommendation. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

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So impressed with the professionalism and courtesy

So impressed with the professionalism and courtesy provided by Pablo. I never felt pressured, and he made the car buying experience hassle free, and enjoyable. You can tell that both the dealership, and Pablo, honestly care about the customers, and have their best interest in mind. Even if I was interested in another type of vehicle in the future, great employees, and businesses like Pablo, and West Islip, will make you dismiss that thought!

So impressed with the professionalism and courtesy

So impressed with the professionalism and courtesy provided by Pablo. I never felt pressured, and he made the car buying experience hassle free, and enjoyable. You can tell that both the dealership, and Pablo, honestly care about the customers, and have their best interest in mind. Even if I was interested in another type of vehicle in the future, great employees, and businesses like Pablo, and West Islip, will make you dismiss that thought!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rebs, Thank you so much for the kind words. Customer satisfaction is our top-priority and we are all thrilled whenever we receive positive feedback from customers. Pablo will be pleased to know that you thought highly enough of his performance to mention them in your stellar review! If there is anything else- Volkswagen of West Islip can do for you please be sure to let us know!

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Love the dealership great selection to choose from and

Love the dealership great selection to choose from and the pricing on vehicles were better then other dealerships

Love the dealership great selection to choose from and

Love the dealership great selection to choose from and the pricing on vehicles were better then other dealerships

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Chris, Thank you for sharing your experience with us. We are thrilled to hear you were so pleased with our entire dealership and Congratulations on your new vehicle. Please let us know if there is anything else we can do to further assist you, we would love to help.

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