Reviews
lease of new CTS
This was a great experience. I also have been very pleased with the service on my previous Cadillac that was purchased in Nevada and moved here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your CTS and welcome to the Pepe Cadillac Family! We can't wait to see which vehicle you pick out next!
First Cadillac
Bought my first Cadillac from Pepe. I was helped by David, it was as easy as could be and he was very helpful and knowledgeable. Love the car, very happy with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your first Cadillac and welcome to the Pepe Cadillac Family! We're so happy you had a great experience with David and we look forward to seeing which vehicle you pick out next!
Comfortable
My experience with Pepe Cadillac was the most pleasant experience I have had in a very long time with any car dealer in the past. The sales representative was very knowledgeable and friendly. From beginning to the end of sale, Dale Schweiser made everything very easy. Would definitely recommend Mr. Schweiser and Pepe Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your Cadillac and welcome to the Pepe Cadillac Family! We're so happy to hear your experience with Dale was very comfortable and easy. We look forward to working with you again!
bought my first car and my experience was beautiful!
I bought my first car here at Pepe Cadallic. John gerardi , Robinson Rodriguez to Jerry DiDomenico all I have to say is professional ,caring and respectful. These guys are two thumbs up . One thing they said to me was "anything you need give us a call" They helped me go through the whole process and I was very satisfied. They took care of me . They are very fair . I highly recommend anyone who wants to buy a Cadallic to come here . They have beautiful cars with good prices . I was recommended by someone else to come here and they were 100% right . So now it's my turn to recommend Pepe to anyone . I am enjoying my ATS a lot . I have family and friends that want to buy a Cadillac and I already recommended them to Pepe. Also I would like to mentioned services cleaned my car like it was a new car and got it ready for me to drive off the lot . It shows when you walk in how professional everyone is .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your ATS and thank you so much for that great review. We're so happy to hear you had an amazing experience working with our team. We greatly appreciate your reccomendations! We look forward to working with you as well as your family and friends very soon!
Pleased Overall
Pepe Cadillac did a great job at repairing a bad airbag sensor in my Escalade ESV. The service staff are very pleasant and the downtime is minimal. To be honest, I'd rather pay a little more for the dealership repair and the peace of mind that comes with knowing that the problem I rolled in with was properly diagnosed and repaired, than risk what's behind door # 2 somewhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for servicing your vehicle with Pepe Cadillac. When it comes to safety, the most important thing in the world, we're happy you put your trust in our hands. We look forward to working with you again!
Great experience!
We had a very pleasant experience at Pepe Cadillac. We have chosen to become lifetime clients. Our sales professional was Dale Schweizer and he helped us through the process of obtaining our new car with great attention to all the details of the process. He was very attentive to our comfort while we were at the dealership, making sure that we could relax in the lounge and getting us coffee. He spent a great deal of time with us explaining all of the features and details of our new vehicle and making himself available for any other future questions and assistance. The dealership sales manager and Jerry DiDomenico, the business manager also extended themselves in order to put us into our new car. In the forty years that we have been buying cars this was the best experience by far and we are very grateful to Dale for putting us in the car we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for that great review! It is amazing to hear you had such a phenomenal experience working with Dale and the rest of our team. Welcome to the Pepe Cadillac Family, we can't wait to work with you again!
Great salesman
I highly recommend Pepe Cadillac for any Cadillac purchase. Dale was great, no games, no typical dealership "back and forth". Great price, great service. The only reason I gave them 4/5 stars was because the day before delivery, I needed paperwork from them to get to my financing company (which beat pepe's financing by 1.5%).. Dale was off and I spoke with the business manager (Jerry) who "couldn't" provide me with the information I needed. He also told me that he "didn't have time to check to see if the brakes were fixed". After I met him he turned out to be a nice guy, and very helpful. I am about an hour away, and only had a small time slot to get down there and wanted to be sure it was done. Luckily Dale made sure that the repair was done before. Very happy with my car! They even threw in a coffee mug and a hat! They delt with DMV, and anyone from CT knows how much of a pain DMV is. I bought a 2013 Cadillac XTS.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your 2013 XTS and welcome to the Pepe Cadillac Family! We apologize for the slight issue but are happy you left the dealership with your car and an overall smile on your face! We look forward to working with you again in the future!
Nice n Easy
We have purchased 3 vehicles from Pepe and each experience was nothing but "smooth sailing". The typical stress and uneeded drama with buying car doesnt happen at Pepe. David was pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for staying with the Pepe Cadillac Family! We're so happy to hear your car buying experience was a stress-free one, we look forward to working with you again!
Great Experience!
We just picked up our new ATS. Our sales rep David Persaud was wonderful. Helpful and informative. A true professional. We enjoy going to Pepe Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your ATS and welcome to the Pepe Cadillac Family! We look forward to working with you again in the future!
Relax, professional and expeditiously
As i have grown to aspect the best from Pepe Cadillac and David Presaud they never disappoint . Once again, a pleasant experience. Keep it up!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for staying with the Pepe Cadillac Family! We look forward to working with you again in the future!