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2024 state dealer award
View 16 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(897 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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during covid 19 one must go above and beyond. My...

during covid 19 one must go above and beyond. My grandson took a test drive ok'd the car it was delivered to me at my home

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

excellent service as always!! thought we might need to...

excellent service as always!! thought we might need to do an oil change as well...but since that had previously been done we decided to wait...why spend money when you don't need to! That was the best part!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service on my Infiniti was excellent and all the...

The service on my Infiniti was excellent and all the people are just great to work with. Not every place goes above and beyond what's expected but Alfa Romeo and Fiat of Minneapolis never fails you! Extremely happy with the service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Just purchased my second vehicle from Jason and Mason....

Just purchased my second vehicle from Jason and Mason. They go above and beyond to deliver an exceptional purchasing experience. Jason and Mason are no pressure, feel like friends, and make it almost impossible to go anywhere else. My first was a Giulia TI Sport and the second was the Abarth I've been in love with for too long. Thank you for making it first-class.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mostly great experience. Bruno is very helpful. The...

Mostly great experience. Bruno is very helpful. The finance person sent over incorrect paperwork when my vehicle was delivered, which required an extra trip to the dealer. They apologized multiple times, which I appreciated. A couple times I had to "nudge" them for next steps or a response. They were very conscientious about disinfecting the vehicle before and after a test drive. Also, their service department is great - shout out to Tessa, who is awesome. We also sold one of our cars to them, and they gave us a great price on it and made the process easy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The service manager greeted me and listened intently when...

The service manager greeted me and listened intently when I described the issue I wanted investigated. Although they were unable to totally diagnose the issue, they kept me informed of the actions they took and will be following up with Alfa Romeo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Needed a good reliable vehicle and Brett delivered what I...

Needed a good reliable vehicle and Brett delivered what I was looking for. Super convenient process and very happy. He is the best around town!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

17 years ago I used to do 90% of any maintenance or...

17 years ago I used to do 90% of any maintenance or modifications on my own vehicle. These days, the vehicles are more complex, and I'm less physically able to do what I used to. Consequently, it's a relief and a pleasure to have a car dealer like Luther Alfa Romeo and Fiat that I can trust to be fair, competent and thorough whenever I need even the slightest little thing done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The employees took care of every concern Ihad about my...

The employees took care of every concern I had about my vehicle.Were very thorough checking all other maintenance concerns at the same time keeping covid-19 precautions a top priority.Friendly, polite,and detailed my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I really like working with the Luther auto dealerships....

I really like working with the Luther auto dealerships. This is my 4th vehicle purchased through Luther. And this is my second car with Johnny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.