[{"id":334858,"personPtyId":38478432,"firstName":"Alen","lastName":"Morse","titleText":"Sales & Leasing Consultant","shortBioText":"\"Country\" Al has worked in the car business for 25 years. Eighteen of those years Al has worked in the building that presently houses Secor Chrysler, Dodge, Jeep, Ram. He has lived in New London Country for 33 years and is proud to say he knows a lot of people in the area. Being a friendly person by nature, Al enjoys dealing with people and finds meeting the public on a daily basis very satisfying. Stop by and say hello to \"Country\" Al and he will be happy to help you find the new or used car or truck, Chrysler, Dodge, Jeep or Ram of your dreams!","emailTxt":"amorse@secorauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40746/employees/8c313215a8d7.jpg","drDealerId":40746,"dealerEmpStartDtUtc":"951868800","industryStartDtUtc":"749433600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":334863,"personPtyId":38477091,"firstName":"Steven","lastName":"Gonzalez","titleText":"Service Manager","shortBioText":"Steve has worked for over 20 years with Chrysler, Dodge, Jeep, Ram automobiles and trucks, being a technician for 8 of those years. Steve recalls the challenges, the fast pace, the customers, and the ever-changing nature of the work as the most appealing parts of his daily routine. Stop by and see Steve to discuss keeping your car or truck looking and performing the best at Secor Chrysler, Dodge, Jeep, Ram..","emailTxt":"sgonzalez@secorauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":143,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40746/employees/fb404b652969.jpg","drDealerId":40746,"dealerEmpStartDtUtc":"1409529600","industryStartDtUtc":"820454400","certifiedEmployee":true,"deptDscrp":"Service"},{"id":630407,"firstName":"Gregory","lastName":"Thibeau","titleText":"Service Advisor","shortBioText":"","emailTxt":"gthibeau@secorauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":40746,"dealerEmpStartDtUtc":"1522540800","certifiedEmployee":true,"deptDscrp":"Service"},{"id":630406,"firstName":"Kat","lastName":"Startz","titleText":"Service Advisor","emailTxt":"kstartz@secorauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":40746,"dealerEmpStartDtUtc":"1577836800","certifiedEmployee":true,"deptDscrp":"Service"},{"id":426577,"firstName":"Philip","lastName":"Eininger","titleText":"Finance Manager","shortBioText":"I have been working in F&I for over a year and love the constant customer interaction. It's fun dealing with people everyday, advising and fulfilling their needs, and giving options for the purchasing experience. In my spare time I like to go hiking with my black lab Koda. I enjoy all outdoor activities including riding a bike, rock climbing and boating on the Long Island Sound. Stop by to talk about financing your next vehicle from Secors.","emailTxt":"peininger@secorauto.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40746/employees/9f1e89383b17.jpg","drDealerId":40746,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":352439,"personPtyId":38898760,"firstName":"Mark","lastName":"Miller","titleText":"Sales & Leasing Consultant","emailTxt":"mmiller@secorauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40746/employees/c5fb876e46f2.jpg","drDealerId":40746,"dealerEmpStartDtUtc":"1467331200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":334856,"personPtyId":38478334,"firstName":"John","lastName":"McCarthy","titleText":"GM","shortBioText":"John boasts 29 years of experience in the automobile industry. He has worked at Secor Chrysler, Dodge, Jeep, Ram for 5 ½ years and has lived in the New London area for 22 years. John says that what he enjoys most about his line of work is the interaction with people. John likes meeting new people and welcoming back customers. He enjoys the variety of his work finding something different every day and, of course, it does help to be a \"car nut\" he says. His hobbies include riding motorcycles, kayaking with his kids and friends, and hanging out with his grandson. Email, call or stop in to talk with John about the perfect car for you!","emailTxt":"jmccarthy@secorauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40746/employees/6be22e3f7d8e.jpg","drDealerId":40746,"dealerEmpStartDtUtc":"1293840000","industryStartDtUtc":"536457600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":536628,"personPtyId":47337840,"firstName":"Nikki","lastName":"Gonzalez","titleText":"Comptroller","emailTxt":"NGonzalez@SecorAuto.COM","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":40746,"dealerEmpStartDtUtc":"1530403200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":548380,"personPtyId":49663836,"firstName":"Rob","lastName":"Dupont","titleText":"BDC Internet Representative","shortBioText":"I have been working in the automotive industry for 3 years and have tried both the sales and BDC side of the field. I like the interaction with people both in person and on the phone, understanding their needs and setting up appointments to select the car of their dreams. In my spare time I enjoy spending time with my 4 year old son, playing outdoors, working in the garden and growing grapes and raspberries to make my own wine.","emailTxt":"rdupont@secorauto.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40746/employees/dd6396790f6c.jpg","drDealerId":40746,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":574272,"personPtyId":37454003,"firstName":"Rosa","lastName":"Almarez","titleText":"Digital Specialist (Third Party)","emailTxt":"ralmaraz@mxssolutions.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":40746,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":558723,"personPtyId":53683679,"emailTxt":"jksecor@secorauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":40746,"certifiedEmployee":false},{"id":532864,"personPtyId":46298862,"firstName":"John","lastName":"Secor","titleText":"Marketer","emailTxt":"jsecor@secorauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":40746,"certifiedEmployee":false,"deptDscrp":"Internet"}]

Secor Chrysler Dodge Jeep RAM

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Secor Chrysler Dodge Jeep RAM Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Construction is almost complete at Secor Chrysler Dodge Jeep Ram in the service department, creating a state of the art

...

service facility with factory certified technicians. Just This includes a state of the art commercial truck service center with a brand new alignment machine to service your medium duty trucks. All part of a new dealership staffed with experienced sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership (formerly Linder Motors) today at 409 Broad St New London, CT to see for yourself!

Reviews

4.7 out of 5 4.7
277 lifetime reviews. Includes reviews of Secor Chrysler Dodge Jeep RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 6, 2020

    They did an excellent job on my repairs. Excellent job on my brakes as I was just leaving on a camping trip the next day.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steven Gonzalez

    Service Manager

    (4.8) 143 reviews

  • 5.0 out of 5
    August 2, 2020

    Everyone is Courteous..timely..accommodating. Secor takes wonderful care of our Jeep . I Totally recommend Secor! From sales to service to parts...we... are satisfied customers for life

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alen Morse

    Sales & Leasing Consultant

    (4.9) 53 reviews

    Steven Gonzalez

    Service Manager

    (4.8) 143 reviews

    Gregory Thibeau

    Service Advisor

    (4.8) 29 reviews

    Kat Startz

    Service Advisor

    (4.8) 14 reviews

    Philip Eininger

    Finance Manager

    (4.7) 56 reviews

    Mark Miller

    Sales & Leasing Consultant

    (4.9) 28 reviews

    John McCarthy

    (4.8) 49 reviews

  • February 8, 2014

    My car died the first week of December. My son told me to go visit Al he had bought a car from him. We went to talk to Al about getting a used Jeep. I... knew they had a number of models and wasn't sure exactly what I wanted. Al knows everything about Jeeps we told him what we would like and which we needed and which were not deal breakers. We went on a Tues. because he goes to the auction on Wed. and he didn't have what we wanted there. I was floored when I got a call from Al on Wed. he thought he had one I would like and to come down Thurs. evening so they had a chance to go through it. It had everything we wanted and was a great price. Fast forward to the beginning of Feb. my engine light comes on. I know my warranty is just about up. I called service and Steve gave me an appointment for the next day which was a Sat. he said it would be an hour or so and he would come to the waiting room to get me. It wasn't even an hour when he came in to tell me they needed to order the part they would call when it was in. They had the part by Tues. I made an apointment for Thurs. he said it might snow Wed. and any problems just call Thurs. morning and they would change it. I went in Thurs. I was late but had called and they said no problem we can still do it. I was told the same thing about an hour and they would come to the waiting room. The waiting room has nice chairs, magazines, TV and a desk with Wi-FI, two rest rooms which are nice and clean and one of those K-cup coffee makers. I made myself a cup and sat down to read next thing I know they are done with my car and it has been maybe forty minutes. Polite, clean and efficient what more is there!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 2, 2020

    Service Manager Steven Gonzalez has been working with me for 8 years and Service Rep Greg Thibeau, 2 years. The reason I keep coming back!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steven Gonzalez

    Service Manager

    (4.8) 143 reviews

    Gregory Thibeau

    Service Advisor

    (4.8) 29 reviews

  • 5.0 out of 5
    August 2, 2020

    Awesome dealership always treated very well, and respectful. Service department is above par and the cleanliness is second to none. I highly recommend... Secor Dodge to anyone that is looking for a great deal and team to match

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steven Gonzalez

    Service Manager

    (4.8) 143 reviews

    Gregory Thibeau

    Service Advisor

    (4.8) 29 reviews

    Kat Startz

    Service Advisor

    (4.8) 14 reviews

  • 5.0 out of 5
    July 30, 2020

    Sales staff is very responsive and professional. In no time, I made a purchase and I have been very pleased with price, service, and efficiency. Good job!!!

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alen Morse

    Sales & Leasing Consultant

    (4.9) 53 reviews

    John McCarthy

    (4.8) 49 reviews

  • 5.0 out of 5
    July 21, 2020

    Always good customer service. Easy to get an appointment and very friendly staff. I trust them with my vehicle and have never had a problem.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steven Gonzalez

    Service Manager

    (4.8) 143 reviews

  • 3.0 out of 5
    July 20, 2020

    Buying my ram was simple and pain free. I bought it certified used so I've had to return for service for a few tweaks so far. I'm still trying to diagnose... everything that could be a potential problem down the road but now I'm waiting on service to return my call due to a front end transmission noise I'm getting. It's been over a week and no response. I had initially brought my truck back due to the tires shaking and needed a rebalance. Got the truck back worse than I dropped it off but it turns out the tech that did it the first time didn't know how to use the machine. Spent 2 days and 2 visits trying to do a simple service so it was more frustrating than anything

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steven Gonzalez

    Service Manager

    (4.8) 143 reviews

  • 5.0 out of 5
    July 17, 2020

    I have been dealing with this dealership for several years and will continue to do so.They are very professional, polite,efficent.I highly recommend them.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alen Morse

    Sales & Leasing Consultant

    (4.9) 53 reviews

    Steven Gonzalez

    Service Manager

    (4.8) 143 reviews

  • 3.0 out of 5
    July 13, 2020

    FrIendly courteous prompt, but seems like there have been too many "poor/fired mechanic errors. Steve always outstanding. Been a customer you many years.... Time to look elsewhere.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steven Gonzalez

    Service Manager

    (4.8) 143 reviews

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