Reviews
Oil change
Young service rep brought the car in quickly. Had a very relaxing wait in lounge. Quick service, great carwash, friendly people. Comfortable lounge. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
added mudflaps to a jeep GC
Added the flaps, the dealership also noted an update for the transmission. All work was done as promised, looking professional in installation and a washed jeep to better enjoy the new look. Service guys were very friendly and answered a few questions I developed since purchasing the jeep 3000 miles ago. As nice a service visit as I've ever had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
happy with purchase
Found the truck I wanted. Both employees I worked with provided good customer service. I would consider coming back to ryan auto to purchase my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Buying experience
Jake Jacobson is the most honest and straightforward salesman I have ever dealt with, will definitely buy here again.financing was very good and Mitch and Dane were highly friendly and complete.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Nate is great to work with. He is very knowledgeable about the vehicle. There were some difficult circumstances that were totally beyond his control during my purchase, but he made everything work out. His calm, no-pressure personality made it easy to take a few moments to decide what was the best option for me. Jeff made the paperwork process easy and fast. This was my second purchase at Ryan in the past few years. Everyone I encounter there is friendly and a pleasure to do business with. I highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scott Goodmanson
Totally recommended. I walked in and told him what I wanted and what I needed the payments to be. He didn't show me things out of my price range or pressure me into buying something I don't want. He let me take it home to the wife and keep it for a few hours to get a good feel for the vehicle. They gave me a good deal on the trade and priced the vehicle I was buying well under kbb price
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience working with Doug and Steve.
I purchased a used Lexus RX330 for my daughter. Doug Rambow was very easy to work with. No pressure and was able to answer all my questions. I am a picky about purchasing a used car and I am pretty detailed about looking for issues. When an issue was found Doug and Ryan Chev took care of it. When I wanted something done Doug took care of it and we worked together on those items. The price was low and my daughter loves the car. The long drive was worth it. Thanks Doug !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service as always.
Our family just bought its fourth call from the Ryan dealerships in Buffalo. We bought this vehicle from Kirk Crowell and our experience with him was superb. He listen to our needs and wants. I had two different vehicles in mind and he gave us the rundown on both and actually steered us towards the cheaper of the two. Which was way more vehicle for the money. We love our citadel!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Smooth purchase!!
I had a hassle free buying experience when working with Leah. I was up front and honest that I was not going to buy until 2015 and Leah worked with me to test drive and to get the vehicle set up and ready to purchase in the new year. I did in fact purchase that new vehicle and had a great experience at the dealership with Leah and Dane in finance, they made the buying great! I will be back for another truck there for sure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Auto buying experience!!
This was the best experience my wife and I have ever had when when purchasing a vehicle. We bought had back surgery this past year and really needed a vehicle we could get in and out of easier. We had a 2013 Malibu LT2 Eco and really loved the vehicle for comfort, gas mileaged 35-36MPG on Hwy. But after back surgery was just to low for us getting in and out. Our Sales Associate Ryan Keeney had sold us the Malibu, so we decided to go back to Ryan, because he steered us to the Malibu. He listened well to what our needs were, and not just the wants. Sometimes Dad can get carried away with the wants, but they do not fit into Budget. By the way yes Ryan Is our son, and we are very proud of who he has become as a professional. He gave us several options of vehicles and helped us decide on the Jeep Latitude 2.4 liter, which does well on economy and we love the ease of getting in and out. No more crawling on the ground. He suggested the winter package, heated seats, steering wheel and we love them, especially now that it is below zero today. Ryan helped us get the best deal possible with our trade and the lease agreement, we are very pleased. We were also very impressed with our finance person Shawn Olson. He was very friendly, courteous, and efficient. This was our first experience with Ryan Auto Mall and we will definitely be referring anyone we know is looking for a vehicle, to Ryan Keeney and Ryan Auto Mall. Thanks Ryan for everything. We love our Jeep. Mom and Dad Carl and Susan Keeney
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase