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Automax of Chantilly

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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What a Great!!! experience.

As a single mom buying a used car was tough venture. After doing my homework and shopping around, I came across AutoMax of Chantilly. I dealt with Jay. The experience was really easy. I got the best deal out there. My boys and I love our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly dealers

I just bought a 2009 Toyota Camry from Ali and it runs good even at 120000 miles on it. The dealers were nice they even gave me a little off of my processing fee. These people are nice and sold my car pretty quick

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great cars, Great service

This place was probably one of the best car dealerships in the Northern Virginia Area. I quickly called when I was just a prospective buyer to take a look at a Mercedes that I saw online on their website (which is updated daily!). Immediately, I was able to set up an appointment and received a call from one of their salesmen, Ali. I was able to walk out of there without any real buying pressure and could make my decision at my own convenience. After some negotiating price, I got the car for exactly the price I was looking for. I couldn't be more satisfied and I really suggest this place to everyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

The customer service was very good.... The sale man was very nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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none responsive

This dealer list a car for sale on the Internet without listing a VIN# and when you write or call them, they ignore you. If you don't want to sell the car please don't list and waste people time waiting for your reply.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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TWO CARS

i HAVE BOUGHT TWO CAR FROM THIS GUY AND HAVE HAD NOTHING BUT A GOOD EXPERIENCE. I FEEL SORRY FOR THE PEOPLE THAT HAVE HAD A BAD EXPERIENCE. HE IS BEEN VERY HELPFUL THE ONLY BAD THING I COULD SAY ABOUT THIS DEALER\SHIP IS THAT OVER THE PHONE OR ONLINE IS HARD TO GET IN TOUCH WITH HIM. OTHER THAN THAT I THINK HE IS GOT GOOD PRICES AND DECENT VEHICLES.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Poor customer service

I requested information about a particular vehicle and never heard a responds or anything from this dealership. They never got in touch with me or even bother to provide me with information. So I am assuming they don't care about their internet customers. They only call you a customer if you walk into there dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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16000

the dealer is not bad. the car is cool and the price is fine.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Dealer

Nice talking and deal during shopping process the car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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