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Jones Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (129 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jones is 2nd to none

Carl, sales rep., was great to deal with and very thorough in going over autos and functions. I feel fortunate to have him as my sales person, and will recommend my friends and associates to him. The finance gentleman was fantastic as well. Both were 2nd to none.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

offered loaner car at no cost because did not have my part delivered my car to my work and picked up loaner. great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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It is a must to buy at Jones. Great service!

The personable interaction. Made me feel that Jones does Care. AND THEY DO!!. Never had such excellent service. Will be a LIFER for JONES!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2015 JEEP GRAND CHEROKEE OVERLAND

I HAD A GREAT EXPERIENCE FROM THE TIME I WALKED INTO THE DEALERSHIP TO THE TIME I LEFT WITH MY NEW JEEP. THANKS TO DIANE, CARL, TAYLOR AND KIM FOR ALL DOING A GREAT JOB! THANKS AGAIN!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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knowledgeable technicians

I liked that the tech, Brian, took me on a ride along so he could replicate the issue I was complaining about.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We had a great car buying experience.

We had a great car buying experience. Our sales person was very honest and polite. He listened to our concerns and needs. Everyone was very friendly and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience w/new Jeep Grand Cherokee buy

Liked explanation of features and differences between vehicles I was considering; multiple test drives to try out different engine types; that the test driven vehicles weren't on E-empty on gas; that test drive was long enough to demo features, all together the time given to help me decide. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service,and very clean

They explained what was wrong and what it needed! And did the job on a timely manner! And they were very pleasent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Service from start to finish

Chris Gill made buying our Jeep an awesome experience. He was easy to work with, knowledgeable on Jeep, answered all our questions, walked us through what was going on through the whole experience & he made it fun! He also took extra time to show us different features in our Jeep (radio, satellite, no touch phone ect..) & invited back when the weather turns nice so he could show us how to properly take the Jeeps top down. Really great experience and we are thrilled with our Jeep!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience at this Awesome Dealership!

Our salesman, Chris Gill, was Very knowledgeable about the Jeep Wrangler and was able to help us build the jeep Exactly how we wanted it! He was easy to get in touch with and very courteous and pleasant to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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