Reviews
Write a reviewFirst oil change in our new Buick Encore
Took our new Buick Encore in for its first oil change and was pleased to find out that the first one was free. Service was excellent as it always is but was disappointed that the vehicle was returned to us unwashed. I remember in the past when I would take my GMC Truck in for service it was washed. It's not a big deal but an explanation as to why would have been nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
I recently had my 09 Acadia serviced here. Sydney was a pleasure to deal with. And the Service Manager Doug took the time to troubleshoot, and make sure the underlying issue was dealt with appropriately. He helped me come up with a plan to prevent this issue in the future. Overall a great experience, and I will go back for my future service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome dealership
Great company and service! My car was given an estimate and repaired within a week and looks better than when I dropped it off. Body shop and service department were excellent and took care of everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Routine maintenance and new brakes
They took me to work and picked me up after work. My car was ready when we got there and I was on my way home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Work
Very easy to schedule and they got me an appointment right away. Work was completed as promised, no issues. Friendly and knowledgeable staff. Wouldn't go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
Aiman was exceptional as a salesman. Listened to our every concern. Every other person in the dealership made an effort to speak to us. This is the third new vehicle we have purchased and have been pleased each time with Aiman at Groulx.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
SANDRA GARBER
THIS IS AN OUTSTANDING DEALERSHIP!!!! YOU ARE TREATED LIKE YOU MEAN SOMETHING TO THE DEALERSHIP, YOU ARE NOT JUST A NUMBER AND THEY FORGET ABOUT YOU. LOVE THIS DEALERSHIP AND MY NEW ACADIA!!!!! DEFINITELY WILL BE BACK!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy again!
I have had a great experience each and every time I go to Groulx. Nick is a great salesperson and Doug is wonderful in the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly
Bobby was great to have as a salesman. Very thorough and looked for all the rebates to be sure we had the best price possible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
I always feel like everyone (especially Doug, the service manager) takes excellent care of me. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase