Reviews
Write a reviewGreat Customer Service
I live 6 hours away from the dealership and they are the dealership of choice. They are very accommodating they return calls and text within 24 hours. I went to them, on a family recommendation 3 years ago and have not been sorry. I have a Buick/GMC dealership in town and will only use them for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Auto service at Groulx
Groulx Automotive provides prompt service and a friendly atmosphere while you wait. I get reminders when service is due and offers on products and services. Will use Groulx again for our next vehicle lease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
GMC Yukon
i won't go to another dealership they have the best staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Repair
I was impressed with the service and thought the area was clean and tidy and all personnel were very nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New truck buying experience
I just want to say thank you to the Groulx team. Everyone went the extra mile to make sure I was happy with the vehicle that I wanted. I will recommend this dealership to my family and friends with no reservations about the treatment they will receive buying a car. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service at Groulx
Doug in service was very helpful. Outstanding efforts were made to ensure I had a very, very pleasant and rewarding experience at Groulx Olds of Monroe Mi.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service!
We love Doug and the whole team! They take great care of us every time we go there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Always take care of my needs, and provide professional friendly service each and every time I need service whether from the sales staff to everyone in the service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Like new
I crashed my car. The service dept. at Groulx fixed it up like new. They sent pictures and an estimate to my insurance company and took care of everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was great.
The dealership worked with me on my order through the several delays from GM. The Prep was outstanding and I am happy with the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car