Reviews
Write a reviewKeep this as a very bad experience and after $6500 plus
Keep this as a very bad experience and after $6500 plus in truck repairs after owning for less than 60 days. Base on previous reviews here I should have stayed well away from.
Keep this as a very bad experience and after $6500 plus
Keep this as a very bad experience and after $6500 plus in truck repairs after owning for less than 60 days. Base on previous reviews here I should have stayed well away from.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest People
We have purchased at least a dozen trucks from Steffes Motors over the years and they were always better than represented. I figure if you want perfection then buy new.
Honest People
We have purchased at least a dozen trucks from Steffes Motors over the years and they were always better than represented. I figure if you want perfection then buy new.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst and Best Experience
The secretary was absolutely the best person in the world to deal with, as for the others not so much. I went and looked at 2 vehicles which I bought. About 5 minutes after agreeing on price a gentleman from the shop barges in the door and starts yelling and screaming at the secretary about the price and completely verbally belittled her when me and a co-worker were standing in her office. I told the guy I would pay the price he wanted to defuse the situation as she was very uncomfortable. Then she finishes all the paperwork and asks another gentleman if they were fueled up and the guy looks at me and said, “that wasn’t part of the deal,”. Never ever again would i think or recommend them. The secretary went through a lot of crap for nothing and she had to apologize to us for somebody else yelling and screaming at her, completely uncalled for.
Worst and Best Experience
The secretary was absolutely the best person in the world to deal with, as for the others not so much. I went and looked at 2 vehicles which I bought. About 5 minutes after agreeing on price a gentleman from the shop barges in the door and starts yelling and screaming at the secretary about the price and completely verbally belittled her when me and a co-worker were standing in her office. I told the guy I would pay the price he wanted to defuse the situation as she was very uncomfortable. Then she finishes all the paperwork and asks another gentleman if they were fueled up and the guy looks at me and said, “that wasn’t part of the deal,”. Never ever again would i think or recommend them. The secretary went through a lot of crap for nothing and she had to apologize to us for somebody else yelling and screaming at her, completely uncalled for.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
ok used truck
Bought a used truck as is, drove hours to see it. Test drive went well but noises and lights were on. They fixed some parts before i went home with it ...before i left i knew there was no warranty but wanted to be sure i would make it home. So she agreed to MY TERMS BEFORE LEAVING... well I made it home but there was a major problem and they did good to their word and covered part of the repair at MY repair shop 8 hours away !!!. I noticed the truck that i bought was not checked out very well or actually READY to sell BUT THATS MY CHOICE I could have fled without buying but i chose not too. I would buy from them again, but would want them to check these over and have the vehicles ready for sale once they hit the website. I had to wait a long time while they repaired the truck to my liking. It was a fair deal price wise, compared to a certified truck hence the affordable price. i put $1000 into of my money and with their money chipped in i have a solid truck.... still way under the price local trucks sell for. Remember used is not new, so dont expect new from a used truck dealer.
ok used truck
Bought a used truck as is, drove hours to see it. Test drive went well but noises and lights were on. They fixed some parts before i went home with it ...before i left i knew there was no warranty but wanted to be sure i would make it home. So she agreed to MY TERMS BEFORE LEAVING... well I made it home but there was a major problem and they did good to their word and covered part of the repair at MY repair shop 8 hours away !!!. I noticed the truck that i bought was not checked out very well or actually READY to sell BUT THATS MY CHOICE I could have fled without buying but i chose not too. I would buy from them again, but would want them to check these over and have the vehicles ready for sale once they hit the website. I had to wait a long time while they repaired the truck to my liking. It was a fair deal price wise, compared to a certified truck hence the affordable price. i put $1000 into of my money and with their money chipped in i have a solid truck.... still way under the price local trucks sell for. Remember used is not new, so dont expect new from a used truck dealer.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Truck, Great Price!
First time buying a truck from a dealer and very pleased with the experience. Buying process was short and simple, customer service was great, and I'm very happy with the price. The truck as no rust and runs great.
Great Truck, Great Price!
First time buying a truck from a dealer and very pleased with the experience. Buying process was short and simple, customer service was great, and I'm very happy with the price. The truck as no rust and runs great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John Stinehart
I bought a truck from them, I love it. It's clean and runs great. I would recommend them highly.
John Stinehart
I bought a truck from them, I love it. It's clean and runs great. I would recommend them highly.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Run fast, Run far...
Vehicles are very poorly represented by staff. We requested multiple additional pictures and were told the truck of interest was a 9 on a scale of 10... After driving 3 hours one direction, we quickly learned it was quite the opposite. The truck that we were told was "practically flawless" was missing pieces off of the interior on the dash and doors, in addition to being completely filthy. Not what we were expecting, especially on a 4 year old pickup. I would recommend you run from ANY vehicle at this dealership. Trust me, it's not worth your time. And ignore the replies from this company on any of these reviews- we learned the hard way.
Run fast, Run far...
Vehicles are very poorly represented by staff. We requested multiple additional pictures and were told the truck of interest was a 9 on a scale of 10... After driving 3 hours one direction, we quickly learned it was quite the opposite. The truck that we were told was "practically flawless" was missing pieces off of the interior on the dash and doors, in addition to being completely filthy. Not what we were expecting, especially on a 4 year old pickup. I would recommend you run from ANY vehicle at this dealership. Trust me, it's not worth your time. And ignore the replies from this company on any of these reviews- we learned the hard way.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Nice quality great price
I watched their website for months as i was getting ready to buy a new used truck. I was looking for a newer chevy 2500. They have plenty. They seem to come from the southern states which is great cause that mean no to little rust. The lady in the office is very nice and knows her inventory. I will remember this place for my future trucks.
Nice quality great price
I watched their website for months as i was getting ready to buy a new used truck. I was looking for a newer chevy 2500. They have plenty. They seem to come from the southern states which is great cause that mean no to little rust. The lady in the office is very nice and knows her inventory. I will remember this place for my future trucks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stay away
I drove a long way to get a good deal. The truck ran great on the way home. It started knocking three days after I tagged it and started driving it. Coincidence? You decide. They got me. I'm replacing the engine.
Stay away
I drove a long way to get a good deal. The truck ran great on the way home. It started knocking three days after I tagged it and started driving it. Coincidence? You decide. They got me. I'm replacing the engine.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Steffes
I bought a 2007 gmc Sierra at a fair price that was very straight and a good deal with no rust Steffens is my number one choice for good used trucks at a fair price
Steffes
I bought a 2007 gmc Sierra at a fair price that was very straight and a good deal with no rust Steffens is my number one choice for good used trucks at a fair price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase