Reviews
Bought a 2024 Mercedes.
Bought a 2024 Mercedes. Only one key fob. Was told they didn’t have the other one and it would only cost around $300. Turns out it cost over $1000. They could have gone at least 1/2 with me, but not!!. .Though I take full responsibility, Got ripped off. Would not buy anything from them again.
Bought a 2024 Mercedes.
Bought a 2024 Mercedes. Only one key fob. Was told they didn’t have the other one and it would only cost around $300. Turns out it cost over $1000. They could have gone at least 1/2 with me, but not!!. .Though I take full responsibility, Got ripped off. Would not buy anything from them again.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We understand your frustration regarding the key fob situation for your 2024 Mercedes. We appreciate your feedback and encourage you to contact John Hiester Chevrolet of Fuquay Varina directly so we can discuss this matter further. Your satisfaction is important to us, and we strive to maintain transparent communication. Thank you again for your insights. The John Hiester Chevrolet Team
Excellent customer service.
Excellent customer service. Upon entering, I was promptly greeted and assisted. Belinda demonstrated exceptional professionalism and kept me updated throughout the entire process.
Excellent customer service.
Excellent customer service. Upon entering, I was promptly greeted and assisted. Belinda demonstrated exceptional professionalism and kept me updated throughout the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear about your excellent experience at John Hiester Chevrolet of Fuquay Varina. It’s great to know that Belinda provided you with outstanding service and kept you informed throughout the process. We appreciate your feedback and hope to see you again soon! The John Hiester Chevrolet Team
Great people, great experience and found the right
Great people, great experience and found the right vehicle for me! Definitely recommend Hiester of Fuquay Varina
Great people, great experience and found the right
Great people, great experience and found the right vehicle for me! Definitely recommend Hiester of Fuquay Varina
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at John Hiester Chevrolet of Fuquay Varina and found the right vehicle for you. Your recommendation means a lot to us! We look forward to serving you again in the future. The John Hiester Chevrolet Team
The service department has great communication and keeps
The service department has great communication and keeps you up to date on your vehicle
The service department has great communication and keeps
The service department has great communication and keeps you up to date on your vehicle
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate your feedback about our service department at John Hiester Chevrolet of Fuquay Varina. It's great to hear that you found our communication excellent and that we were able to keep you informed about your vehicle. We look forward to assisting you again in the future! The John Hiester Chevrolet Team
Andrew was great.
Andrew was great. He helped us get into the vehicle I wanted and the process went smoothly. Definitely would recommend
Andrew was great.
Andrew was great. He helped us get into the vehicle I wanted and the process went smoothly. Definitely would recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We're thrilled to hear that you had a great experience and that Andrew was able to help you find the vehicle you wanted. Your recommendation means a lot to us! We look forward to seeing you again at John Hiester Chevrolet of Fuquay Varina. Safe driving! The John Hiester Chevrolet Team
It was the best experience I ever had buying a car.
It was the best experience I ever had buying a car. Everybody was wonderful! And so helpful!
It was the best experience I ever had buying a car.
It was the best experience I ever had buying a car. Everybody was wonderful! And so helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that you had the best experience buying a car at John Hiester Chevrolet of Fuquay Varina. Our team works hard to provide wonderful service and support, and it's fantastic to know that we succeeded with you. We look forward to assisting you again in the future! The John Hiester Chevrolet Team
Excellent service!
Excellent service!!! I travel a little farther to the one in Fuquay Varina because of the professional service and they take care of my car!
Excellent service!
Excellent service!!! I travel a little farther to the one in Fuquay Varina because of the professional service and they take care of my car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Robin, for your wonderful review! We're thrilled to hear that you travel further to visit us at John Hiester Chevrolet of Fuquay Varina for our professional service. Taking care of your car is our priority, and we appreciate you recognizing our efforts. We look forward to seeing you again soon! The John Hiester Chevrolet Team
Service was good, however we just recently purchased this
Service was good, however we just recently purchased this vehicle at the Lillington dealership <5 weeks ago and sensors went out and had to replace at our expense/$200 deductible. Very disappointing to say the least. We feel a bit taken advantage of.
Service was good, however we just recently purchased this
Service was good, however we just recently purchased this vehicle at the Lillington dealership <5 weeks ago and sensors went out and had to replace at our expense/$200 deductible. Very disappointing to say the least. We feel a bit taken advantage of.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that the service was good. However, I understand your concerns regarding the sensor issue on your recently purchased vehicle. We strive to provide our customers with reliable vehicles and support. Please feel free to contact us so we can address your concerns and explore possible solutions. Your satisfaction is important to us, and we want to ensure you feel valued as our customer. The John Hiester Chevrolet Team
Emily Wahlberg was great two work with.
Emily Wahlberg was great two work with. She made getting our vehicle in for service easy.
Emily Wahlberg was great two work with.
Emily Wahlberg was great two work with. She made getting our vehicle in for service easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive feedback! We're thrilled to hear that Emily made your service experience at John Hiester Chevrolet of Fuquay Varina easy and enjoyable. We appreciate you choosing us, and we hope to see you again soon! The John Hiester Chevrolet Team
Working with Amoura and the team was not only stress-free
Working with Amoura and the team was not only stress-free but it was FUN. Buying a car can be a nerve wracking and stressful experience and the employees at this location truly made it relaxing!
Working with Amoura and the team was not only stress-free
Working with Amoura and the team was not only stress-free but it was FUN. Buying a car can be a nerve wracking and stressful experience and the employees at this location truly made it relaxing!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jennifer, for your fantastic review! We're thrilled to hear that your experience with Amoura and the team at John Hiester Chevrolet of Fuquay Varina was stress-free and enjoyable. Our goal is to make the car buying process as smooth as possible, and it's great to know we succeeded. We look forward to seeing you again soon! The John Hiester Chevrolet Team