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Hendrick Toyota Apex

(2,244 reviews)
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–8:00pm 6:00am–7:00pm
Saturday 9:00am–7:00pm 6:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(2,244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota Apex from DealerRater.

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Chandler Hays was outstanding!

Chandler Hays was outstanding! Felt very low pressure and did not feel like we were being sold on anything. He really went out of his way to make the process easier. Best experience I’ve had at a car dealership.

Chandler Hays was outstanding!

Chandler Hays was outstanding! Felt very low pressure and did not feel like we were being sold on anything. He really went out of his way to make the process easier. Best experience I’ve had at a car dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ray C, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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Look, so far I’ve had an amazing experience with Raphael.

Look, so far I’ve had an amazing experience with Raphael. He offered favorable terms I’ve never seen before and was brutally honest in every way, shape, and form. Raphael demonstrated the highest level of professionalism; there was no trick with this guy. I shopped around, and trust me when I say I didn’t see favorable terms or honesty anywhere else. The other Toyota dealership (in Raleigh) lied and showed me an invoice quote that was what I believe to be 100% false. They probably took me for what they call behind closed doors “a sucker.” I hope to continue doing business with Raphael and leave more good reviews in the future. I have sent my earnest money and I am just waiting on the car to arrive!

Look, so far I’ve had an amazing experience with Raphael.

Look, so far I’ve had an amazing experience with Raphael. He offered favorable terms I’ve never seen before and was brutally honest in every way, shape, and form. Raphael demonstrated the highest level of professionalism; there was no trick with this guy. I shopped around, and trust me when I say I didn’t see favorable terms or honesty anywhere else. The other Toyota dealership (in Raleigh) lied and showed me an invoice quote that was what I believe to be 100% false. They probably took me for what they call behind closed doors “a sucker.” I hope to continue doing business with Raphael and leave more good reviews in the future. I have sent my earnest money and I am just waiting on the car to arrive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alexander Wondoloski, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Hendrick Toyota is a great dealership.

Hendrick Toyota is a great dealership. Sam Finch gave very professional service and had great communication

Hendrick Toyota is a great dealership.

Hendrick Toyota is a great dealership. Sam Finch gave very professional service and had great communication

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

G Lee, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Hendrick Toyota Apex

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Adrian is very professional, detailed, and a pleasure to

Adrian is very professional, detailed, and a pleasure to work with. We highly recommend working with Adrian. Thanks Jenna P.

Adrian is very professional, detailed, and a pleasure to

Adrian is very professional, detailed, and a pleasure to work with. We highly recommend working with Adrian. Thanks Jenna P.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jenna P., thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I was referred to Tatsiana and she never disappointed.

I was referred to Tatsiana and she never disappointed. Being in the luxury business myself, I have a high bar for client communication, transparency and follow through. She NEVER disappointed - always clearly setting expectations and she kept me informed along the way as to the progress of my car and its anticipated arrival. Cannot say enough about Tatsiana.

I was referred to Tatsiana and she never disappointed.

I was referred to Tatsiana and she never disappointed. Being in the luxury business myself, I have a high bar for client communication, transparency and follow through. She NEVER disappointed - always clearly setting expectations and she kept me informed along the way as to the progress of my car and its anticipated arrival. Cannot say enough about Tatsiana.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wendy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

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Adrian was a pleasure to work with in purchasing my

Adrian was a pleasure to work with in purchasing my Corolla cross. Me and my parents were very pleased with the level of attention and service Adrian provided. Thanks Kristen

Adrian was a pleasure to work with in purchasing my

Adrian was a pleasure to work with in purchasing my Corolla cross. Me and my parents were very pleased with the level of attention and service Adrian provided. Thanks Kristen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kristen T, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex.

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Salvador was a great salesperson.

Salvador was a great salesperson. He helped us find the perfect Camry for our family

Salvador was a great salesperson.

Salvador was a great salesperson. He helped us find the perfect Camry for our family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ralph Sampson, thank you for taking the time to leave a review for us at Hendrick Toyota Apex. We're happy we could meet your expectations!

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It was a pleasure working with Adrian.

It was a pleasure working with Adrian. We purchased a Tacoma and we love it. We will be recommending friends and family. Thanks Sandy Bensen

It was a pleasure working with Adrian.

It was a pleasure working with Adrian. We purchased a Tacoma and we love it. We will be recommending friends and family. Thanks Sandy Bensen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sandy Bensen, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know! Have an amazing day!

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We keep coming to Hendrick Toyota because of Chandler’s

We keep coming to Hendrick Toyota because of Chandler’s fantastic customer service. Hendrick Toyota tack on crazy fees and made up packages like the other dealers. Chandler hunted down the exact van I wanted in less than a day! He kept us informed during every step of the process. Thank you again Chandler!

We keep coming to Hendrick Toyota because of Chandler’s

We keep coming to Hendrick Toyota because of Chandler’s fantastic customer service. Hendrick Toyota tack on crazy fees and made up packages like the other dealers. Chandler hunted down the exact van I wanted in less than a day! He kept us informed during every step of the process. Thank you again Chandler!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Margot, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Tatsiana helped is to buy a car.

Tatsiana helped is to buy a car. Had great experience and smooth buying process. Happy with a price and overall buying experience. Thank you.

Tatsiana helped is to buy a car.

Tatsiana helped is to buy a car. Had great experience and smooth buying process. Happy with a price and overall buying experience. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rematas, we are very happy to have provided you with such a positive experience!

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