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Reviews

4.6
Average based on 196 reviews.
  • Excellent Service

    Took my 2016 Scion Im in for service and was amazed at how quickly it was complete and I was back on the road. The waiting rooms are neat and clea...

    Dealer Response

    Hi Don, Thank you so much for your positive feedback! We appreciate your business, and look forward to servicing your vehicle in the future. Thank...


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    Took my 2016 Scion Im in for service and was amazed at how quickly it was complete and I was back on the road. The waiting rooms are neat and clean. I love that they have different spaces available for families. The entire dealership was extremely clean including the drop off area. Very impressive. My car was even washed when they returned it.Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Don, Thank you so much for your positive feedback! We appreciate your business, and look forward to servicing your vehicle in the future. Thanks again, Alyson Hulse


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  • "Great Apex-tations!"

    We traveled over 2 hours one way yesterday to visit this Hendricks dealership. Wow! What an establishment.. We first met Bob-shook hands- friendly...


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    We traveled over 2 hours one way yesterday to visit this Hendricks dealership. Wow! What an establishment.. We first met Bob-shook hands- friendly. Then Timothy told us he had previously owned the vehicle we purchased..He didn't have to do this and we appreciated it very much! Ian helped with the finances-knowledgeable and nice-we could not have asked for nicer folks! Our product specialist was truly special. We had talked with him on the phone and he was pleasant but in person........he was the real deal- Kyle John - an especially nice- personable - knowledgeable- not pushy- a kind person- just a super guy! He listened to us and appreciated the fact that we had traveled quite a ways to his dealership. The trip was worth our time and we bought a Highlander! We are very happy! Thank you to Hendricks and all the folks- especially our man-Kyle-for making yesterday a great day!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Plan on waiting

    Between company and personal use, have purchased 4 vehicles at this dealership. Although we need another truck, it will not be purchased at at Toy...


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    Between company and personal use, have purchased 4 vehicles at this dealership. Although we need another truck, it will not be purchased at at Toyota-Apex. They have a great concept for friendly service and free car washes, etc, but actual service falls woefully short. Mistakes they make in completing financing forms have cost me trips back to the dealership and unnecessary waiting. Don't be fooled by their promises unless you enjoy long waits for service, car washes and resolving other issues.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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