Thank you. Your email has been sent to the dealer.

Share 

Reviews

4.4
201 lifetime reviews.
  • SERVICE TOYOTA TUNDRA

    I find your dealership to be top notch. From greeting of service staff when entering service bay to people on the desk. Folks are always cordial...


    Show Full Review

    I find your dealership to be top notch. From greeting of service staff when entering service bay to people on the desk. Folks are always cordial and willing to help in any way they can.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Maintenance

    Took my new Camry in for the 5000 mile maintenance. My appointment was on Monday afternoon. I realized on the Friday before my appointment that ...


    Show Full Review

    Took my new Camry in for the 5000 mile maintenance. My appointment was on Monday afternoon. I realized on the Friday before my appointment that something had crawled under the hood of my car and died. We tried to find it but could not. Since my appointment was Monday, I decided to ask them to check for it when I took my car in for maintenance. When they brought it back they said they were not sure if that was covered under my Toyota care and I would have to come back the next day. I live an hour away, so I took it to my mechanic and he found it within 15 minutes. If Toyota really cared, they would have tried to help me out without worrying about the money. Will not be buying another car at Toyota in Apex.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very unprofessional and childish

    I emailed this dealership to inquire about a 2017 tacoma , got linked up with Kyle John, was quoted a specific price (a very small discount, which...


    Show Full Review

    I emailed this dealership to inquire about a 2017 tacoma , got linked up with Kyle John, was quoted a specific price (a very small discount, which is fine) prior to visiting the dealership, I asked him specifically if they would negotiate the price of the truck if i came in to his dealership (dealers dont neg over the phone) he said (to be fair using his exact words) he would use my presence as leverage with his managers to get a discount. OK fair enough that means ill prob got a small discount at least right? Well to my surprise they tried to charge me MORE than quoted, obviously i wasnt happy so i grabbed my keys and stormed out. O and also to the woman (employee of this dealership) that made fun of my car parked out front (2006 SL65 amg V12) saying that "I drive a womans car" and laughing at me with 3 other employees, well honestly i dont care what you think and it doesnt hurt my feelings, just not professional and very childish. Given these circumstances, i rate a 1 Star review, and will take my business elsewhere.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

    Hide Full Review
Read All Reviews