Hendrick Toyota Apex

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
605 lifetime reviews.

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  • 4.0 out of 5
    January 22, 2021

    Exceptiontionally nice staff--very courteous and professional.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 19, 2021

    Great, very little wait and prompt, courteous service.

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    Does recommend this dealer
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    Dealer Response

    Janice Farrand, thank you for your kind words and this wonderful review!

  • June 6, 2018

    Hendricks Toyota of Apex was recommended by a friend. Went through 4 cars when I saw the one I wanted. Got a good price and the purchase went smoothly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

  • 5.0 out of 5
    January 18, 2021

    Jennifer was great in helping me with my purchase from beginning to end. I have purchased many cars over the years, and this by far was one of my best... experiences. Highly recommended to ask for her and check out the dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Josh S., we're glad to hear you enjoyed your visit.

  • 5.0 out of 5
    January 18, 2021

    The team did an amazing job getting me in and out quickly for my service.

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    Came in for service or repair
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    Dealer Response

    Hi Michael Sanfilipo, thank you so much for your positive comments about Hendrick Toyota Apex!

  • 5.0 out of 5
    January 14, 2021

    Best buying experience ever! Steve my salesman was great!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Judy, thank you; we appreciate your feedback!

  • 5.0 out of 5
    January 14, 2021

    Brian supervisor on the maintenance side very helpful has a great team?

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bob Echeverria, we are very happy we could provide you with a positive experience!

  • 2.0 out of 5
    January 7, 2021

    The poor customer service left me speechless. I was so disappointed and very upset with the way that I was spoke to by the service representative.... He was very rude. I wish I could give the customer service agent a "Zero"

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Good Afternoon Ms. Skinner-Campbell. We would like to apologize for the poor customer service you received during your last service visit to our deale...rship. I have shared your feedback with our service management staff so they may review your file and reach out to you directly. Thank you for taking the time to bring this to our attention. Kindest Regards, Karalynn Kline Customer Relations Manager.

  • 3.0 out of 5
    January 7, 2021

    Good service, but a little too pushy for extra sevice

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello Scott Edwards, we appreciate you taking the time to leave us this feedback.

  • 5.0 out of 5
    January 7, 2021

    Exceptional quality service and customer attention from agent Rebecca Doss. Highly recommend

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    Does recommend this dealer
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    Did not make a purchase
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    Dealer Response

    Elya Nilas, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex.

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