INFINITI of Cool Springs

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 5:00 PM

INFINITI of Cool Springs Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2016

At INFINITI of Cool Springs, we strive for you to have a Truly Exceptional Ownership Experience. To prove that, we provide the following to our customers:

...


-Lifetime Powertrain Warranty on all New Cars.
-1 Year Complimentary Maintenance on all New Cars.
-A Fleet of 100 Loaner Cars to keep you on the go while your car is in service.
-Comfortable Amenities if you choose to wait while your car is in Express Service.
-Largest Selection of Certified Preowned Vehicles in the state.
-Hands down, the best Luxury Automotive Experience in the state.
-Full Disclosure purchase options with no obligation to buy.

"For a Truly Exceptional Ownership Experience, visit INFINITI of Cool Springs."

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
139 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 22, 2018

    From the moment I walked into the showroom I knew this was going to be a different experience than the other dealers I had visited. I was greeted immediately... by a sales manager and was offered drinks, snacks, etc while the salesman was coming over. The salesman listened to my list of ‘wants’ in the car. They had a tremendous selection of vehicles that fit was I was looking for all with extremely low miles, perfect service records, and great prices. I quickly found the exact car I was looking for. The buying process was similar to other dealerships in there is time that goes along in putting together financing documents, etc. However, this was a Friday afternoon/night and I’m sure they were ready to go but they were very professional and worked to get me a great financing rate. The professionalism and customer service is top notch. I would recommend this dealership to anyone!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    September 15, 2018

    Working with Nick Shotwell was a great buying experience. I was having to travel several hours to purchase the vehicle and he helped me get comfortable... with my choice before I left my home. He went out of the way to send me additional photos and gather additional information.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Tiffany, thank you so much for your kind words about your experience here at INFINITI of Cool Springs. We try every day to satisfy our customers and i...t?s always nice to know when we succeed.

  • January 4, 2017

    December of 2016 I purchased my first Infiniti from the cools springs location. The entire sales team at this location was very helpful and informative.... I will most definitely purchase another vehicle from them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 13, 2018

    I bought my Q50S there close to 2 years ago and It was the best experience I have ever had in car buying. From the sales team and amazing owner Carmine... to the awesome service department team. Everyone I have worked with and continue to work with have been great and I have never left there with any complaint. Trey Billingsley from the service team has always been over the top with making everything go quick and smoothly. I highly recommend them when It comes car buying time and they have a customer for life now!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Jack, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy t...o have earned it. If you're ever in need of more help, please let us know! Take care!

  • 5.0 out of 5
    September 6, 2018

    Excellent dealership, quality product, professional staff. This is my third Infiniti i have purchased over the last twelve years. Infiniti is very customer... orientated. Great experience

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi James, thank you so much for your positive comments about INFINITI of Cool Springs! If you're ever in need of more help, please let us know! T...ake care!

  • 1.0 out of 5
    August 29, 2018

    Just needed to get some general maintenance and minor repairs done on my certified infinity. Megan was terrific to work with, had a great attitude, kept... me informed throughout the process, and everything was done in no Time. Highly recommended!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 24, 2018

    I took my 2006 M35 in for service at Infiniti of Cool Springs. My service adviser, Ryan Dunning was incredibly helpful. He took the time to explain everything... that I needed to be fixed and did not pressure me at all. Incredibly knowledgeable staff and fair prices , yes even for a dealership! I will be going there from now on for all my future service. Great job!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional ...we can do for you. We hope you have a great day!

  • 5.0 out of 5
    August 18, 2018

    I had to have warranty work performed at Infinity of Cool Springs and was so impressed with the whole process. I was kept informed every step of the way... by Marc. He was very courteous and professional and the service was very prompt. He made what could have been a very stressful situation an easy one. I also have to commend corporate customer relations and Mariah who also went out of her way to help an Infinity customer.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It really means a lot to us that you took the time to write such a positive review about INFINITI of Cool Springs so we just wanted to personally than...k you. We try very hard to make sure our customers are happy every time they visit us so it?s gratifying when someone lets us know that we?re doing a good job. We will be sure to pass along your comments to Marc and the team. We hope to see you again!

  • 5.0 out of 5
    August 17, 2018

    I had an excellent buying experience with Glen Reames. I couldn’t be happier with my new QX80. I am looking forward to a long relationship with this... dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Kim, we are very happy to have provided you with such a positive car buying experience! If you ever need anything else from us, please feel free to... give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    August 16, 2018

    My service advisor was awesome, believe his name was joseph. Done in a timely manner and b.s. I surprised that he did not try to sell anything extra

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    Came in for service or repair
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    Dealer Response

    We're let Joseph know what a great job he did for you! If you have any further questions, please give us a call. We're always happy to help!

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