INFINITI of Cool Springs

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

INFINITI of Cool Springs Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2016

At INFINITI of Cool Springs, we strive for you to have a Truly Exceptional Ownership Experience. To prove that, we provide the following to our customers:

...


-Lifetime Powertrain Warranty on all New Cars.
-1 Year Complimentary Maintenance on all New Cars.
-A Fleet of 100 Loaner Cars to keep you on the go while your car is in service.
-Comfortable Amenities if you choose to wait while your car is in Express Service.
-Largest Selection of Certified Preowned Vehicles in the state.
-Hands down, the best Luxury Automotive Experience in the state.
-Full Disclosure purchase options with no obligation to buy.

"For a Truly Exceptional Ownership Experience, visit INFINITI of Cool Springs."

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
147 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 10, 2019

    Thanks to Lenny Laszio, Joe, Debbie, and Alex for making this a great experience. We had no intention of making a purchase that day, but this team made... it happen and we couldn't be happier. Our client adviser was Lenny. He worked extremely hard to make sure that we had the exact vehicle we were looking for, and he was awesome in his assistance. I will recommend Lenny and this team to anyone. We couldn't be happier.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Marc, thank you so much for your positive comments about INFINITI of Cool Springs! We are always more than happy to assist you if anything else com...es up. Take care!

  • 5.0 out of 5
    January 4, 2019

    Awesome service. The advisor knew what I need without me telling him. PERFECT customer service. Will most definitely keep my business with this dealership!... Very clean establishment and not pushy salesman's.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you....

  • November 23, 2018

    I have had a very good experience buying a new Infiniti at this dealership. Everyone was helpful and courteous. The negotiation process was very pleasant... and I will continue doing business here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope you have a w...onderful day!

  • 5.0 out of 5
    December 14, 2018

    This is the second vehicle I’ve purchased from this dealer. It is clean, welcoming, and friendly. I would recommend this dealership to anyone. I’d... especially ask for Joe!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chos...en once again. Until the next time we meet, take care!

  • 5.0 out of 5
    October 31, 2018

    Lenny or Leonard is an awesome sales rep to deal with! Matt who handles all the paperwork is also a pleasure to do business with!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a... call or stop by. Have an awesome day!

  • 5.0 out of 5
    October 28, 2018

    Took car in for routine maintenance and even though I did not purchase the care at this dealership they treated me like a long time customer.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our staff is dedicated to providing top notch service and quality work you can trust! We value your business and look forward to your next visit! Take... care!

  • 5.0 out of 5
    October 28, 2018

    Ryan Dunning is the man you would want to see if you have any repair issues,hes quick,friendly and efficient! I want work another Service Advisor,I'm... pretty sure their all good,but mine is great or least he has been for the passed three years ive been coming ro Infiniti.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your response to the quality of service Ryan provides! We look forward to your next visit! Take care!

  • 5.0 out of 5
    September 22, 2018

    From the moment I walked into the showroom I knew this was going to be a different experience than the other dealers I had visited. I was greeted immediately... by a sales manager and was offered drinks, snacks, etc while the salesman was coming over. The salesman listened to my list of ‘wants’ in the car. They had a tremendous selection of vehicles that fit was I was looking for all with extremely low miles, perfect service records, and great prices. I quickly found the exact car I was looking for. The buying process was similar to other dealerships in there is time that goes along in putting together financing documents, etc. However, this was a Friday afternoon/night and I’m sure they were ready to go but they were very professional and worked to get me a great financing rate. The professionalism and customer service is top notch. I would recommend this dealership to anyone!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    September 15, 2018

    Working with Nick Shotwell was a great buying experience. I was having to travel several hours to purchase the vehicle and he helped me get comfortable... with my choice before I left my home. He went out of the way to send me additional photos and gather additional information.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tiffany, thank you so much for your kind words about your experience here at INFINITI of Cool Springs. We try every day to satisfy our customers and i...t?s always nice to know when we succeed.

  • 5.0 out of 5
    September 13, 2018

    I bought my Q50S there close to 2 years ago and It was the best experience I have ever had in car buying. From the sales team and amazing owner Carmine... to the awesome service department team. Everyone I have worked with and continue to work with have been great and I have never left there with any complaint. Trey Billingsley from the service team has always been over the top with making everything go quick and smoothly. I highly recommend them when It comes car buying time and they have a customer for life now!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jack, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy t...o have earned it. If you're ever in need of more help, please let us know! Take care!

View More Reviews