INFINITI of Cool Springs

From the moment I walked into the showroom I knew this was going to be a different experience than the other dealers I had visited. I was greeted immediately... by a sales manager and was offered drinks, snacks, etc while the salesman was coming over. The salesman listened to my list of ‘wants’ in the car. They had a tremendous selection of vehicles that fit was I was looking for all with extremely low miles, perfect service records, and great prices. I quickly found the exact car I was looking for. The buying process was similar to other dealerships in there is time that goes along in putting together financing documents, etc. However, this was a Friday afternoon/night and I’m sure they were ready to go but they were very professional and worked to get me a great financing rate. The professionalism and customer service is top notch. I would recommend this dealership to anyone!

Working with Nick Shotwell was a great buying experience. I was having to travel several hours to purchase the vehicle and he helped me get comfortable... with my choice before I left my home. He went out of the way to send me additional photos and gather additional information.

December of 2016 I purchased my first Infiniti from the cools springs location. The entire sales team at this location was very helpful and informative.... I will most definitely purchase another vehicle from them.

I bought my Q50S there close to 2 years ago and It was the best experience I have ever had in car buying. From the sales team and amazing owner Carmine... to the awesome service department team. Everyone I have worked with and continue to work with have been great and I have never left there with any complaint. Trey Billingsley from the service team has always been over the top with making everything go quick and smoothly. I highly recommend them when It comes car buying time and they have a customer for life now!

Excellent dealership, quality product, professional staff. This is my third Infiniti i have purchased over the last twelve years. Infiniti is very customer... orientated. Great experience

Just needed to get some general maintenance and minor repairs done on my certified infinity. Megan was terrific to work with, had a great attitude, kept... me informed throughout the process, and everything was done in no Time. Highly recommended!

I took my 2006 M35 in for service at Infiniti of Cool Springs. My service adviser, Ryan Dunning was incredibly helpful. He took the time to explain everything... that I needed to be fixed and did not pressure me at all. Incredibly knowledgeable staff and fair prices , yes even for a dealership! I will be going there from now on for all my future service. Great job!

I had to have warranty work performed at Infinity of Cool Springs and was so impressed with the whole process. I was kept informed every step of the way... by Marc. He was very courteous and professional and the service was very prompt. He made what could have been a very stressful situation an easy one. I also have to commend corporate customer relations and Mariah who also went out of her way to help an Infinity customer.

I had an excellent buying experience with Glen Reames. I couldn’t be happier with my new QX80. I am looking forward to a long relationship with this... dealership.

My service advisor was awesome, believe his name was joseph. Done in a timely manner and b.s. I surprised that he did not try to sell anything extra