Reviews
Horrible company. I worked with Jafar and Angel and they...
Horrible company. I worked with Jafar and Angel and they sold me a $19k van with a bad transmission. Bad form!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Avoid Jafar and Angel - Misrepresentation / Fraud
Horrible company. I worked with Jafar and Angel and they sold me a $19k van with a bad transmission. Bad form!! Lied on the paperwork to get my loan stuff through a local credit union. Horrible experience.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Deal fell though on our end, they were great with...
Deal fell though on our end, they were great with communication and very friendly. They were great and I would highly recommend this dealer for any car needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Helpful and performed as agreed
Angel helped with a used vehicle. After taking a small deposit, they rushed the vehicle out for service that they informed me about prior to showing the vehicle and had it ready the next day. We chose to purchase a different vehicle elsewhere and they quickly returned my deposit without any fuss. Angel and Sadique were very forthright about the vehicle and were good to the their word. I would consider buying from them in the future.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Untruthful
Drove out of my way to purchase a running vehicle and 10 mins into the test drive the car started misfiring and could barely make it back to the lot.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Easy, professional, cordial.
Sadique and his staff were professional, insightful, and generous during the buying process. They know their way around many vehicles, offer advice during the buying process, and have excellent trade in value if you are selling. The selection of cars is great, and the customer service wonderful. If you are looking for a safe and clean used car, make this your first and only stop. Can't recommend highly enough
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Right Car Right Price
I bought my 2014 Audi A5 from this dealer, this dealer is one of the few that buys from new dealer trade ins, and not from Auctions, they have all service records and info on the car, the staff was very friendly and from start to finish about 2 hours, Jaffar the manager goes over everything in detail and can give realistic accurate numbers and gets you great financing, I don’t have anything Negative to say- keep up the good work, - John
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2010 Benz GLK 350
Called Moe and told him I wanted to stop by and see the GLK 350 same day, he welcomed me. Got there, notice exterior damages immediately. The listing states the vehicle has a sun/moonroof and it didn't. Moe kept asking irrelevant questions about how I planned to paying for the vehicle and how old I am which I started to get annoyed with. He insisted that he test drive with me and that no one is able to test drive their vehicles without them in the car. I HAVE NEVER HEARD OF THIS BEFORE. What if I came with my entire family and there was no more space? I drove the car for about 8 minutes (Yes, I counted) with Moe giving me directions and complaining on how I drive. I explained to him I need to see how fast the car accelerated and slowed down. He asked me did I like the vehicle, I told him I couldn't tell based on the short drive. I was so turned off by the way he was acting that I wasn't even interested in purchasing the car. Just based off the short drive, I noticed the driver side window adjuster did not work properly. The middle console was broke. The gas tank cover was not on AT ALL.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Virginia Auto Traders is out to sell used cars. They are...
Virginia Auto Traders is out to sell used cars. They are very business like in this regard. They were very professional as well. I felt that they should have been a bit more fourthwright about the vehicles and their policies from the beginning. I am at this point satisfied with my purchase (less then two weeks ago). Angel was very personable and promptly contacted me and reached out to me from the beginning. Jafar,Sadeek worked with me through all the paper work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Awful
I put a deposit on a car and then was told by me calling the next day that it was sold already. Then my 500 dollar deposit wasn’t processed for a week so I won’t get it back for another week. Awful service and scams.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
