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Maxkar Motors

(120 reviews)
Visit Maxkar Motors
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 11:00am–4:00pm
(540) 322-3563 (540) 322-3563

Reviews

(120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maxkar Motors from DealerRater.

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It was a shady place, the car was in bad shape and we

It was a shady place, the car was in bad shape and we test drove it and then quickly left - no way I’d buy a car from there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

"I strongly advise against dealing with Maxkar Auto, a

"I strongly advise against dealing with Maxkar Auto, a dealership in Fredericksburg, Virginia. In my experience, this dealership is one of the most corrupt establishments you can come across. If you are considering buying a vehicle from them, exercise caution and pay attention to every detail. It is important to note that the prices they display on their website may not be honored in their agreements. Additionally, they may try to repossess your vehicle even if it has not been late for up to thirty days, which goes against consumer rights protection. I urge you to consider this information before purchasing from this dealership. I have personally reported them to all three bureaus and hired a lawyer. They have taken personal property out of a vehicle that they don't have the right to take. Not to mention that they exercised a breach of contract during their first attempt to repo my vehicle, which was current and up to date with the monthly payments. I had put down $18,000 on the car, and yet it had only been two months with current payments, and they unlawfully initiated the placement of the car on the lift while my wife was in the vehicle at the present moment. Law enforcement was contacted, and their assistance was requested. The one repo employee ran and hid until the cops arrived. The repo company did not have a legal document stating that a repossession was requested."

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Not a very honest place the car was in really bad

Not a very honest place the car was in really bad condition I would not recommend them to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Contacted dealership for a pre owned Escalade.

Contacted dealership for a pre owned Escalade. Sales man sent immediately an email. I reply with some questions. No reply. I resent my email. Everlasting silence. Sales manager sent me an email. I reply with my remarks. Silence seeems to be golden….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Intended to sell my car to Maxkar Motors but ended up

Intended to sell my car to Maxkar Motors but ended up buying an SUV from them too. They matched the offer I got from Carmax and didn't charge any processing fees. When I brought my car to them, a beautiful Lincoln Navigator caught my attention, the trade in deal they offered was fair. You get what you are promised without extra warm and fuzzies or pressure which made me comfortable. This is my first encounter with this dealership but I would recommend them and use them again. Simple and straightforward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, MaxKar Motors

Got approved regardless of my credit history by two of

Got approved regardless of my credit history by two of their lenders. From the 5 times I bought used cars in my lifetime, this is by far the most hassle free experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions. Take care. Sincerely, MaxKar Motors

Nothing beats honest car sales people, they happily let

Nothing beats honest car sales people, they happily let me take the car to get it checked out by an independent mechanic. They were professional, patient and best of all not pushy. Great buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we are glad to hear that was the case for you on your recent visit to MaxKar Motors. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, MaxKar Motors

I have purchased 2 vans here for my business and both

I have purchased 2 vans here for my business and both times my experience has been great. Zee is my go to person, answers all my questions and even keeps me posted on all cargo vans they add to their lot as he knows my business needs. Best of all, low payments and great rates are guaranteed with these guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, MaxKar Motors

I had such a wonderful experience here.

I had such a wonderful experience here. From scheduling a test drive to getting approved for a loan to driving off the lot in my beautiful 2020 Mercedes CLS. Dave made the process so smooth and transparent and helped me secure a great rate. Would definitely buy from them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, MaxKar Motors

Decent prices with great selection of cars, but I am

Decent prices with great selection of cars, but I am mostly impressed with their transparency with rates and approvals, you actually do get what they promise. We unfortunately don’t see this at many dealers, but kudos to Maxkar Motors for their honesty and for helping me finally get a car I actually want with a payment I am comfortable with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, MaxKar Motors